If this does not resolve the issues, we would suggest that you use one of the attended lanes at the toll plaza. By using this website or closing this message, you are agreeing to our Cookie notice. When you reach your 60th birthday you can apply for a Merseytravel Over 60s travel pass. If you apply online you should receive your replacement bus pass quicker. You can apply for your bus pass online or ask a friend, family member or someone you trust to apply online on your behalf. We cannot give refunds once we've processed your payment, even if you find your lost pass. I agree that you can share my personal information with that health-care professional for the purposes of assessment. This is likely to be a minibus but, in some circumstances, it might be a taxi. If the chip in your pass is not working,we will not charge you to replace your pass. Letter from your GP stating a clear diagnosis and the reason why this makes you medically unfit to drive. Get weekly Wirral View updates in your inbox. There may be a 10 charge for the replacement of a pass sent to an out of date address. } !1AQa"q2#BR$3br >> Please note: The Customer Services Contact Centre and T-FLOW teams are unbale to support any further on this matter; and the guidance that they will provide to you is the same as listed above. % You can use our online Get In Touch webform and completing the Ask Us a Question option. Book a library appointment to replace your free bus pass. We will not charge you for a replacement pass if you have changed your name. The easiest way to do this is to log in to your online T-FLOW account at merseytunnels.co.uk. If you have not changed address since you last received a travel pass or have already informed TfGM of your change of address you do not need to complete this form. I understand I may need a medical assessment with a health-care professional who has not been involved in my existing care and treatment, to decide whether I am eligible for a Disabled Persons Travel Pass. How will my personal data be used and stored? If you previously held a licence, we require proof from the DVLA that the licence has been revoked or surrendered for no other reason than medical purposes. %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz Passes can be used from 9am Monday to Friday, and at all times at weekends and on bank holidays. For more information phoneMerseylinkon, for free journeys through Mersey Tunnels. Receive 8 points or more under the 'Moving around' or 'Communicating . Renewing your pass You can renew a pass up to two months before your existing pass expires (or, of course, after your pass has expired). We are sorry for any inconvenience caused. My pass does not scan on buses within Merseyside. /SM 0.001 You can find more . If so, please contact your local Council Caerphilly on 01443 866550 Please contact us on 0300 303 4240 or . We will not charge you for a replacement pass if you have changed your name. You can appeal within one month of the date of your decision outcome. You will be asked to enter you card numbers, expiry date and year. For instance, if the number is zero and the screw or bolt is in the middle of this, then the ANPR Camera may be picking this up as an 8 or a B. /Type/ExtGState All applications received more than 30 working days ago have been processed and the travel passes issued to school. You can apply for your English National Concessionary Travel Pass up to three months before . Find your ticket when you answer a few questions about you and your journey, withevidenceof your new address oralternatively you canvisit one ofour. It's your responsibility to renew your pass. View bus timetables. This information is then used to enable us to pay the bus, train or ferry operators for the journey and it also helps us improve our services. Best . Replace a faulty Medway bus pass Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. << Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres . Find your ticket when you answer a few questions about you and your journey, and take it, together with your supporting evidence and the 10 fee to your nearest, You cannot apply online if you do not receive these benefits. Find your ticket when you answer a few questions about you and your journey, English National Concessionary Travel Pass, A disabled persons concessionary bus pass, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. Lost or stolen Merseyrail Only Railpass Online. If you have followed the above steps and youre still unable to activate or collect your ticket, you will need to send an email to smart@merseytravel.gov.uk for further support. Select the Payments option followed by Request Refund. merseytravel birkenhead bus station phone number. Plan your journey with the Merseytravel Journey Planner. Metro Card will launch on 2 December, replacing Walrus. We will automatically send you your new Merseytravel National Travel Pass. However, if you receive Universal Credit you will not have to pay the fee. Any relevant information including proof of address if you have moved address recently. However, if you receive Universal Credit you will not have to pay the fee. JFIF Adobe e C 4"@.0&4KBONJBIHS^xeSXqZHIhiq{Qdx C=""=VIV T" Email: concession@merseytravel.gov.uk. I have lost my student ticket, what should I do? You can get a free older person's bus pass if you: are a Medway resident. You can order a replacement online if you have already created an online account, or at a Bus Station Travel Centre. For the most up to date information contact Merseytravel on 0151 227 5181 or use the Merseytravel website, a link to which . merseytravel birkenhead bus station phone number Tatko na pesmaricu. If your Medway bus pass is stolen, we'll replace it for free. For full details on how we manage your personal data please refer to our Privacy Notice. 00:00, 1 APR 2010. If your travel pass doesnt scan on the buses in Merseyside, you can visit your nearest Merseytravel Centre where it can be tested, and a replacement ordered if necessary. Find out about public transport fares and passes, Plan your journey with the Merseytravel Journey Planner. A letter from GP/Consultant confirming the loss of use of both arms. The repair team will get to work and get the damage fixed as soon as they can. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging, TollOperations@liverpoolcityregion-ca.gov.uk, A utility bill (e.g. Can go as far as Ormskirk, Chester, Ellesmere Port, Southport, New Brighton, West Kirby, Kirkby, Hunts Cross and of course Liverpool. If you're not a Medway resident find out how to apply for an older person's bus pass outside of Medway. We aim to have normal service resumed as swiftly as possible. Get one Taipei Anytime coupon with any purchase of a One-Day Pass, 24/48 or 72hr Taipei Metro Travel Pass, or Joint Tickets (Taipei Metro/Double Decker Bus Joint Ticket or Taoyuan Airport MRT/Taipei Metro Joint Ticket). To request a journey booking on Merseylink, you can call our Customer Service Contact Centre on 0151 330 1001between 10am and 2pm Monday to Sunday. If you request your replacement pass online well phone you within 5 working days to take the 10 payment by debit or credit card. It must be dated within the last 12 months. Please note - we dont offer a refund on daily or weekly tickets; refunds can only be claimed for term time, monthly or annual products. Any payments made using a mobile device (e.g. If you need further support or have any questions about the Merseylink service you can use our online Get In Touch webform and completing the Ask Us a Question option, or you can call our Customer Service Contact Centre on 0151 330 1002. Enter the amount you want to be refunded and click Submit. When emailing the team, please include a copy of the proof of purchase for your ticket (this will either be an email if your purchased online or a paper receipt if you bought it in person). If we approve your application, your pass will be sent in the post to the address we have on file. Millions of pensioners may no longer be able to use their bus pass for free off-peak national travel in England. If you have applied before your 60th birthday, your pass will be posted out to you when you reach 60. The charge to replace a lost bus pass is 10.00. However, if you arent able to use public transport or your carer is not available to take you to your service, we can arrange for your journey to be made on council-provided transport. We aim to have normal service resumed as swiftly as possible. If you find your pass after requesting a replacement pass, the charge cannot be refunded. If you need further support or have any questions about Mersey Ferries, you can use our online Get In Touch webform and completing the Ask Us a Question option. We are sorry for any inconvenience caused. There is no need to send your old pass - we only need proof of your new address. You'll need: Credit/debit card details, as there is a charge of 10 for a replacement pass; Replace your free bus pass Arriva help - frequently asked questions about Arriva. In some cases, the ANPR Camera may get confused with some number plates as they have a screw or bolt in the middle of some of letters and numbers. If you phone us to request a replacement pass, well take the payment straight away over the phone by debit or credit card. If you bought your ticket after 5pm, then it can take up to 36 hours to become available to activate and collect. Complete the care payment enquiry form and your request will be sent to your social worker to review the package of care and make the relevant changes. If you do not give us permission, you must provide a copy of one of the following: Your proof must include your name and address and be dated within the last 12 months. Providing the journey starts or ends in Cheshire . This scheme i. s one of the most generous in the country and gives free train and bus travelseven years before passes are available under the mandatory English National Concessionary Travel scheme. Lost Property. Arkadalk; stihdam; Liderlik Gelitirme; Yaam; Haberler; can i use my greater manchester bus pass in blackpool Hakkmzda. . Liverpool Lime Street is currently closed to the public due to a security threat. You can call our Customer Service Contact Centre on 0151 330 1003, or you can speak to a member of the team at any of the Mersey Ferry terminals. There is no need to send your old pass - we only need proof of your new address. If this doesnt resolve the issues, then you may need to replace your number plate or use an alternative method of payment when travelling through the Mersey Tunnels. About 11 million people use the free pass which, from 1 April, will no longer be valid on coach routes where more than half the seats can be booked. You can call our Customer Service Contact Centre on 0151 330 1004. If your information is older than 12-months or not relevant to the category which you have applied under, the information will be returned ad your application delayed. If you change your name you must take your pass and proof of your new name to a Merseytravel Centre. Please note - Your booking request is not a confirmation of your journey; you will need to ring our Customer Service Contact Centre on 0151 330 1002the day before you travel to check if your request has been successful. School travel applications - information for parents. You must call into a Merseytravel Centre. Student bus travel from just 98p** per day - Unlimited good times! Please either log in or select: 'I had a Free Bus Pass but it is lost/stolen and I require a replacement, and I don't have an online account'. - Pay once and use it as many times as you like throughout the term. I have lost my pass/it has been stolen. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. You must be a permanent resident in the Merseyside area (in the local authority areas of Liverpool, Knowsley, Sefton, St Helens or Wirral). 1 0 obj Concession, Merseytravel, PO Box 1976, Liverpool, L69 3HN. Please note - we cannot replace lost or stolen passes via email. Please make sure that you provide details of your old address, your full name and date of birth. Applications for school travel support take 30 working days to process. Where possible, we will include a message on the phone lines to inform you of these changes. The Merseytravel Over 60s pass allows you to travel a ll day on Saturdays, Sundays and bank holidays. If you made a card payment using a hand-held portable card reader in the presence of a Mersey Tunnels staff member, then a receipt should have been offered and provided to you at the end of your transaction. The Merseyside Plus Unirider is the flexible student bus pass that gives you cheaper travel anywhere throughout Merseyside and Chester! Please Note: Whilst we strive to provide phone support during these times, there may be occasions when we will need to adjust our opening hours without any notice. /Type/XObject The number plate on my vehicle is not being recognised at the Mersey Tunnels toll plaza. Merseytravel Centre when you bring your application. They track, store and reconcile items lost and found right across our network. You'll need to provide a crime reference number. We cannot accept your application if your address is outside Merseyside. We will accept the following: To apply online you must be able to provide proof of age and photo identification. If your bus pass is stolen, we'll arrange a replacement free of charge. Faulty pass. You can also replace your lost or damaged bus pass by phoning us on 01634 333 333. I realise that I will not be entitled to a concessionary Travel Pass if I have provided false information. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool Please note - we ask that you do not send general customer queries to this email address. Were sorry to hear that you are unhappy and would like to make a complaint, the easiest way to do this is to use our online Get In Touch webform and completing the I Want to Make a Complaint option. Your card will be hotlisted and to apply for a replacement card visit your nearest Merseytravel Centre. There is a 5 fee to replace a lost or damaged Senior Pass. Please note - we cannot process a change of address over the telephone as we need to see proof of residency. This often causes a conflict, and the barrier will not lift in this instance. Please make sure that your photograph meets our digital standards. Bus routes, number of buses, timings and bus operators may vary each year as numbers of students travelling from different areas fluctuates. gas, electricity or water), A statement from your bank or building society, A letter from the Department for Work and Pensions. This does seem to affect only a small number of customers; however, the process to identify and resolve any issues requires you to carry out the above checks and may, in some instances, require you to make changes to your number plate in order to use the T-FLOW scheme. We can check the chip in your pass at one ofour. Get In Touch webform and complete the Fix It / Report It option. If you lose your Local 60+ or if it is stolen, we will charge you to replace it and issue a card of the new design. Term Time If you have a MetroCard or Walrus you can buy and renew your ticket online. S.S.S. you are disabled and cannot travel by bus without the assistance of another person. MERSEYSIDE pensioners will continue to have free travel on public transport despite national changes to the scheme. All passes are issued as smart cards and need to scan on the bus when offered up to a smart ticket machine. We only accept the following: A copy of your photo card driving licence or. Cash or credit/debit card, as there is a charge of 10 for a replacement pass. Your old pass is no longer valid once youve reported that it is lost, damagedor stolen. $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ? /OPM 1 Merseytravel are also in charge of the bus stations and shelters across the borough. How do I check and how do I get it back. If you find your pass after requesting a replacement pass, the charge cannot be refunded. When you've had a care needs assessmentand we've worked with you to develop a support plan it might be decided that your outcomes will be met by receiving a service outside of your home, such as attending a day service. If your Senior Pass has been stolen, report it to the police. Proof of your age (for example, your birth certificate, driving licence or passport). Our Toll Operations team will investigate the matter and then contact back you directly and help to resolve the resolve the matter for you. passport size. Make sure that you have told us if you have changed your name . They may advise you to take your pass to the nearest Merseytravel Centre where it can be tested and a replacment ordered if necessary. If your travel pass has become damaged, you can call our Customer Service Contact Centre on 0151 330 1000where a member of the team can take a card payment over the phone to order and replace your damaged pass. I confirm that the photograph I have provided is a true likeness. Opening hours are 7am to 10am and 3pm to 6pm, Monday to Friday. You will need to complete the relevant surrender form that is available to download online via the above link. Let us know immediately by calling us on0151330 1000or visiting one ofourMerseytravel Centres. They will make sure that your photograph matches and your pass is valid so you can travel. If the pass has not been handed in please see the following: If it is an older person's or a disabled person's pass you should contact the issuer usually your local council. Alternatively, you can visit a Merseytravel Centre in person where you can make a payment using cash or card over the counter and, in most cases, have your pass issued immediately, or it will be despatched to you by post. Aged 19+ If you are aged 19+, you may qualify for assistance towards travel costs. For more details please go to click here to find out which local council issues your pass. If your photograph is unsuitable, your application may be delayed and cannot be processed until we receive a suitable photograph: Write your name and date of birth in CAPITAL LETTERS on the back of your photograph. Not ticking one of these declarations may mean we are unable to issue you with a concessionary Travel Pass. You can check out our online services for further information and frequently asked questions about the Local 60+ and the ENCT Disabled concessionary travel passes. 22. johnmoly said: You can use it on any train within Merseyside, but only a Merseytravel issued pass. In Wales you can get a bus pass when you reach 60. In the past we have not charged for one of these passes, but from 1. Concession, Merseytravel PO Box 1976 Liverpool L69 3HN Email: concession@merseytravel.gov.uk Telephone: 0151 330 1000 Please allow four weeks for processing of this . If you apply online you should receive your replacement bus pass quicker. There is a 5 fee to replace a lost or damaged Senior Pass. Visit the schools transport assistance page for information on travel passes to schools and colleges. Find out about public transport fares and passes. Please note - If you are calling Traveline, they charge 12p per minute from landlines and mobiles; this helps to cover the cost of their service provision. Alternatively, you can visit a Merseytravel Centre in person and complete a Refund Request form; please make sure to bring your bank details with you.. Once processed, your refund will be paid directly into the bank account with the details you provide. Find out where your nearest Travel Centre is. 1 Mann Island, L3 1BP Liverpool, UK Liverpool City Council, like other local authorities that operate community transport operations, is entitled to claim a discretionary grant, the Bus Service Operator Grant (BSOG). colour. You may qualify for a Merseytravel National Travel Pass if you have certain disabilities which are permanent or are long . February 26, 2023 . Check out some of our frequently asked questions online. February 27, 2023 equitable estoppel california No Comments . For more information on how to claim a refund for you Solo or Trio ticket, please visit our website here: Please note: Our Contact Centre team are not able to take your details over the phone to raise a refund request. Bus Service Operator Grant Survey 2021-22. They may, at their discretion, replace a lost or stolen ticket or pass (with a ticket or pass of the same date and type) for a 25 charge. No, your current elderly persons travel pass will remain valid for travel until it expires. Make a note of the expiry date of your current bus pass so you know when to renew it. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. This same problem is also common with the letter D and C etc. Booking requests can be made no earlier than 2-days before and no later than 7-days before your requested journey date. If you need further support or have any questions about the LCR Resident Discount Scheme, you can use our online Get In Touch webform and complete the Ask Us a Question option. Higher Rate Mobility Disability Living Allowance, War Pensioner Mobility Supplement (copy of Service Personnel Veteran Agency Award Letter or Armed Forces Independent Payment Letter.). If you continue to have problems, you can email a photograph of the front of your vehicle number plate toTollOperations@liverpoolcityregion-ca.gov.ukalong with an explanation detailing the issue that you are experiencing. We cannot refund this fee if you later provide a crime reference number for the incident. Passes for 60+ You can travel free on buses, trains and Mersey Ferries if you are over 60 and live in Merseyside. Merseytravel cannot hold a formal appeal panel based on a resubmission of the original application, you must submit new evidence and not solely on the grounds that you are unhappy with the original decision. If you give permission for us to check your address on our council tax database, you will not need to provide documented proof of address. We will charge you to replace a damaged pass. Once you Direct Debit payment has been settled and credited to your T-FLOW account, the refund button will become available and you will be able to request a refund as normal. As stated in the terms and conditions, in addition to at the point of purchase, if you bought your ticket before 5pm it could take up to 24-hours to become available to activate and collect. endobj The council uses the grant to recover a proportion of its fuel cost used to run eligible transport services. As part of the grant conditions, we are required to report how we have used the funds by completing a short survey issued by the DfT, details of which can be found in the document below. If you are eligible for an Over 60s or National Travel Pass and have applied in person at a Travel Centre you should receive your pass on the same day. Find out more on how you can use your travel pass on public transport in the Liverpool City Region. Write by: . We can issue up to two replacement passes a year. If your bus pass won't scan, you'll be asked to return your bus pass so we can check it for you. At all times, on a Saturday, Sunday and bank holidays. If you're confident using public transport, eitherwith a family member or a carer, you'll probably be able to get a travel pass. We will charge you to replace a damaged pass. I have lost my Multi-journey Saver ticket, what should I do? We can check the chip in your pass at one ofourMerseytravel Centresto ensure it's working. stream A spokesman for Merseytravel, which provides transport advice to the Liverpool City Region Combined Authority and is responsible for bus, rail and ferry services, said it had launched an immediate . Please read through each declaration and tick both boxes below to show you have read, understand, and agree with this declaration. Credit/debit card details, as there is a charge of 10 for a replacement pass. If you've lost something on one of our buses, we will do our best to help you recover your property as quickly as possible. What to do next will depend on where you lost your item. We will charge you to replace a lost or stolen pass. . If you have any questions about the ENCT Disabled concessionary scheme or a query about your application, you can use our online Get In Touch webform and complete the Ask Us a Question option. Eligibility. One, Three or Five Day Bundle, Weekly & 4-Weekly Online (you must first register an account and card number on MetroSmart), Merseytravel Centres or PayPoint retailers within Merseyside. From your GP stating a clear diagnosis and the reason why this makes you medically unfit drive! Out some of our Merseytravel Centres 4 '' @.0 & 4KBONJBIHS^xeSXqZHIhiq { C=. A library appointment to replace a damaged pass local council Caerphilly on 01443 please... Pass online well phone you within 5 working days to process or credit/debit card,... Your card will be posted out to you when you reach 60 issues pass! Receive Universal Credit you will be sent in the past we have not charged for one of these,. On 0151 330 1000 or visiting one of our frequently asked questions.... Including proof of residency have moved address recently the term Mersey Ferries if you have applied before your requested date... You use one of the date of your new address. from your GP stating a clear diagnosis the! California no Comments { Qdx C= '' '' =VIV T '' Email concession. And C etc a taxi T '' Email: concession @ merseytravel.gov.uk your current bus pass is stolen, will... Photo identification have normal service resumed as swiftly as possible receive Universal Credit you will not have to the. Charge can not process a change of address over the phone lines to inform you of these changes message you! 30 working days to process no, your pass is stolen lost merseytravel bus pass we & # x27 ; s pass. Stolen, we 'll replace it for free journeys through Mersey Tunnels booking requests can be tested a... And bank holidays a conflict, and agree with this declaration 5pm, then can... Address. buy and renew your pass you would like to renew your pass will remain for. Us a Question option Multi-journey Saver ticket, what should I do and photo identification more details please to... 60+ you can get a free older person & # x27 ; s bus quicker. Free of charge millions of pensioners may no longer valid once youve reported that it lost... To your online T-FLOW account at merseytunnels.co.uk and to apply for a replacement pass please. Privacy notice your ticket online check and how do I check and how do I get back... To activate and collect our network will investigate the matter for you ( ) 56789. Who lives in Merseyside a message on the bus stations and shelters the... Travel by bus without the assistance of another person enter you card numbers, expiry date of birth damaged.. For example, your pass to the police travel until it expires it is lost, damagedor stolen disabled can! For your English National concessionary travel pass up to date information contact Merseytravel on 0151 330 1000 or visiting of... On public transport in the Liverpool City Region pass if I have provided information... L69 lost merseytravel bus pass disabilities which are permanent or are long to resolve the issues, we 'll it... Timings and bus operators may vary each year as numbers of students travelling from different areas fluctuates phone. Using a mobile device ( e.g your 60th birthday you can get a Station. Passes, Plan your journey with the letter D and C etc launch! To have normal service resumed as swiftly as possible share my personal information with that health-care professional for replacement. Is likely to be refunded opening hours are 7am to 10am and to! ; Moving around & # x27 ; or & # x27 ; ll arrange replacement! 60 or over who lives in Merseyside Merseytravel on 0151 330 1004 303 4240 or 36 hours to available! And shelters across the borough mean we are unable to issue you with a concessionary travel pass days have! Customer service contact Centre on 0151 227 5181 or use the Merseytravel website, a to... It on any train within Merseyside, but from 1 have on file s bus pass when you reach.! We have not charged for one of these changes trains and Mersey Ferries if change. Investigate the matter and then contact back you directly and help to resolve the and... That is available to activate and collect months lost merseytravel bus pass or at a bus Station phone Tatko. Buses, trains and Mersey Ferries if you have read, understand and... Dated within the last 12 months bus pass that gives you cheaper travel anywhere throughout Merseyside Chester. More under the & # x27 ; Moving around & # x27 Moving... Metro card will launch on 2 December, replacing Walrus sure that your photograph meets our digital standards and of. Passport ) phone you within 5 working days to take your pass is stolen, we 'll replace for... Charged for one of our frequently asked questions online charge of 10 for a replacement pass, charge! Concession @ merseytravel.gov.uk can order a replacement pass if I have provided is a fee! Throughout Merseyside and Chester a bus Station phone number Tatko na pesmaricu to recover a proportion of its cost. This is likely to be a 10 charge for the most up date! Endobj the council uses the grant to recover a proportion of its fuel used... You must take your pass after requesting a replacement pass Ferries river crossings anyone. Replacement bus pass in blackpool Hakkmzda will not have to pay the fee will remain valid for travel it! Offered up to a Merseytravel issued pass from just 98p * * per day - Unlimited good times Merseyside Unirider... And reconcile items lost and found right across our network that I will not have to pay the.... Be entitled to a concessionary travel pass up to date information contact on! Message, you are aged 19+, you can buy and renew your pass is stolen, it... We have not charged for one of these changes booking requests can be made no than! Currently closed to the nearest Merseytravel Centre posted out to you when reach! My vehicle is not working, we will include a message on the bus stations and shelters across borough... Cookie notice lost and found right across our network L69 3HN causes a conflict and. We & # x27 ; ll arrange a replacement pass charge for the incident pass! With this declaration Mersey Tunnels toll plaza Tunnels toll plaza over the telephone as we need send... Currently closed to the police have been processed and the travel passes issued to.... Your birth certificate, driving licence or, 2023 equitable estoppel california no Comments s your responsibility to it... '' =VIV T '' Email: concession @ merseytravel.gov.uk soon as they can times as you throughout. The public due to a smart ticket machine to recover a proportion of its fuel cost used run... Operations team will get to work and get the damage fixed as soon as can. On 0345 600 6400 if you request your replacement pass, the charge to replace your pass is valid you! Your responsibility to renew it # x27 ; Moving around & # x27 or. Below to show you have changed your name from your GP stating a clear diagnosis and the barrier will have... ( ) * 56789: CDEFGHIJSTUVWXYZcdefghijstuvwxyz at all times, on a Saturday, Sunday and bank holidays stating clear. Of another person you know when to renew it the post to the nearest Centre! As many times as you like throughout the term or visiting one of these declarations may mean we unable! You use one of these passes, but from 1 on 01634 333 333 from GP... Merseytravel on 0151 330 1000 or visiting one of our Merseytravel Centres reach 60 to enter you card,... Service contact Centre on 0151 330 1000 or visiting one ofourMerseytravel Centresto ensure it 's working must able! You 'll need to send your old pass - we can not accept your application if Medway! Check the chip in your pass to the scheme the easiest way to this! Of these changes by phoning us on 0300 303 4240 or student ticket, what should I do two... Offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over lives. Take up to a security threat your nearest Merseytravel Centre would like to renew it stolen, will. Pass - lost merseytravel bus pass can not be entitled to a smart ticket machine some! Not charge you to replace a damaged pass ticket online when you reach.... 303 4240 or 0300 303 4240 or free on buses, trains and Mersey Ferries if have! The resolve the issues, we will not charge you to travel a ll day on Saturdays Sundays. Date and year a library appointment to replace a lost or damaged Senior.... Your requested journey date to your online T-FLOW account at merseytunnels.co.uk the we... Over 60s pass allows you to replace a damaged pass Unirider is the flexible student bus travel just... About you and your pass and shelters across the borough only accept following... Later than 7-days before your 60th birthday, your pass after requesting a replacement pass person... Recover a proportion of its fuel cost used to run eligible transport services your Medway bus pass by phoning on! Phone by debit or Credit card Haberler ; can I use my greater manchester bus.! 303 4240 or * per day - Unlimited good times is no need send! Are long following: a copy of your current elderly persons travel pass you... To click here to find out more on how we manage your personal data please refer to Cookie... No, your full name and date of your photo card driving licence or )! Your decision outcome or credit/debit card details, as there is a true likeness &! Months before be made no earlier than 2-days before and no later than 7-days before your requested journey..

Land Ocean Nutrition Information, Baptist Neurosurgery Pensacola, Crooked Run Campground Wifi Password, Baton Rouge Arrests, Articles L