If youre sending an item with a shipping indicator that tracks the dynamic environment during transit, like a shock-watch or tilt-watch meter, attach it to the item itself for best results. Plus, learn how dim weight affects your shipment pricing. Any shipment over 150 lbs in actual or dim weight will be charged freight rates. When I got my weekly bill, FedEx had charged me for a 20# box, and recorded the dimensions as a 20# box. Temperature fluctuations are likely. If thats the case, the package can be returned to FedEx for a replacement package. I know that because of talking with real people but request to tracking service of FedEx API says that PackageWeight is still 2 LB and Payments parameter contains only "Type": "SHIPPER_ACCOUNT" value and that's all. Could they have shipped me the wrong product? Ship with confidence when you increase the limit of liability for your package, with or without purchasing third-party insurance. Total package weight cannot exceed 150lbs. For additional information on how to pack and ship specific items, visit the. What ever happened? They are used to this and it is actually a part of their job description. Be descriptive with your markings and labeling. Im pretty sure we can fix this. This could be a dimensional weight issue. Larger than 1 cubic foot (or 1,728 cubic inches) Dont stack more than two drums or three pails high. Keep in mind, though, there are maximum declared values that apply to certain items, such as artwork, jewelry, and antiques, as well as specific FedEx services. They damage more easily than wood or plastic, and that can put your shipment at risk.. have the receipt from UPS that shows the package was dropped. My local Fedex store places the package on the scale and scans my printed labels. We recommend using one of the following browsers to access this site. Add stretch wrap and banding for additional protection and containment. Get more details about declaring a value, including exceptions and maximum values, from the FedEx Service Guide. And if that's the case, wouldn't the weight change on the Shipment Facts page, or does it just stay the original weight the whole time, even after FedEx weighs the item? i had two boxes show back up return to sender from USPS. I was under the assumption that if I do not ship to a FedEx Service. If you ship a package with a declared value of $500 or more to or within the U.S. and to Canada: If you ship multiple packages together using a domestic service option or international ground, and one of the packages has a declared value of $500 or more: If you ship multiple international express packages together to the U.S. or Canada and a) the shipment contains at least one package with a declared value of $500 or more, or b) the package-level data isnt provided, and the average declared value of the packages included in the shipment is $500 or more (based on the destination countrys currency): Learn more about direct signatures. Create an account to follow your favorite communities and start taking part in conversations. No matter the amount you declare, our liability wont exceed your shipments repair cost, its depreciated value, or its replacement costwhichever is less. One saying Plus it was for Home Delivery anyway, not Express. Its a good idea to test the cushioning in an environment that simulates the actual shipping conditions., BlockingUse blocking material like wood to prevent any movement when shipping single heavy goods. /s. Learn more about the FedEx Declared Value Advantage program, including service coverage, packaging tips, shipping tools, and FAQs. I checked the status around 7:30pm and it was delivered at 6:30 pm. I want insufficient address, the other saying no such number. There are actual. Edge boardsAlso called angle boards, edge boards should run the full length or depth of the stack to help unitize the load, increase vertical stacking strength, and reduce damage to box edges that make up the load corners. The Direct Signature Required option is automatically applied to your shipment. However, if you get a 500 error code, it means that something went wrong and you cant get to your destination. Declaring a value for a domestic or international shipment isnt the same as purchasing insurance for it. to the new international shipping Hi all! Press J to jump to the feed. $20. She even emailed me a photo of the package. Won an auction - Seller is using Transbusiness-Express as the carrier. This is especially true of large items like furniture. 1.5 kg/3.3 lbs at least. FedEx Declared Value Advantage is a contract-only service for select customers who regularly ship high-value specialty itemsjewelry, gemstones, pearls, and precious metals. Please do not respond. (all You Need To Know). Reddit and its partners use cookies and similar technologies to provide you with a better experience. We recommend wood or plastic pallets for their consistency and stability. For more information, visit Data Security Page. There are a few scenarios that can happen if the prepaid label is wrong, and the package weighs more than the shipping label: What will happen if the parcel is heavier than the label will depend on how big of a weight difference there is. or is large enough to hold a human must be locked or secured with two bands in each direction (four bands total). I don't want to incur some random extra shipping charge when I had nothing to do with setting the weight incorrectly, or have to pick it up at a facility because FedEx saw the weight was incorrect right before delivering it to me or something. One of the most common reasons that FedEx takes so long to deliver is an incorrect address. Press question mark to learn the rest of the keyboard shortcuts. UPS and Fedex primarily charge rates based on "Dimensional" weight rather than charging based on the actual, physical weight of the package. Load Range . FedEx Ground Economy (Formerly SmartPost) 130" in length plus girth. With FedEx Express international services, you can ship packages up to 150 lbs (68kg), up to 108" (274cm) in length and 130" (330cm) in length and girth. FedEx is usually pretty good about delivering packages the right way, but occasionally there are some errors in the system. (guide), Does Advance Auto Parts Drug Test? I dropped it off at my local Fedex. They also work for crates, plastic-wrapped products, pails, and other applications where its hard to achieve good label adhesion., Here you can access the most common labels you might need for shipping large items, all in one place. Loads signicantly smaller than the pallet should be centered and banded to the closest pallet deck boards, not the pallet exterior. Choose from various delivery options and speeds for your package shipments. The problem is that the shipment weight under shipment facts appears to be incorrect. What do I need to do? Additional handling fees range from $12 to $20 for packages and $175 for FedEx freight shipments. Remove or mark through any old labels, tags, or markings. I called FedEx to see what they were getting as a request using Meter# and it is a 10 lb package that would cost $5.83. Packages that exceed 96 inches in length or 130 inches in length and girth are subject to an Oversize Charge of $80 per package. The cargo areas of our trucks are not temperature controlled. We ship products by DHL, EMS, Fedex IE and AliExpress Standard Shipping. I like to started my review with a positive note which is, I got selected to be one of a few to try out Contessa frozen products. FedEx Freight for less-than-truckload (LTL) shipments: FedEx Freight is for less-than-truckload (LTL) shipments to destinations in the contiguous U.S., Mexico, and Canada. Yup, a 5# item in a 5# box. Now we know to ask for delivery confirmation at the beginning of our travels. We also provide our insider top tips for avoiding the unpleasant scenario of your parcel weighing more than what is stated on the shipping label. Note that Internet Explorer is no longer supported. FedEx uses hub and spoke system to move stuff. Packages are weighed, and measured in transit, and if what they come up with differs from what I came up with, they will either bill me more, or refund me. Note that Internet Explorer is no longer supported. Copyright 1995-2023 eBay Inc. All Rights Reserved. Folks / businesses who ship parcels put the wrong weight on packages all the tine. I'm sure you do, and you're just trying to help me, but until the subreddit can offer you an official verification flair, I can't trust giving out specific information. Foam cushioningFoam density levels vary, so make sure the foam you choose is dense enough to protect your product. My paranoia and suspicions have been running wild, so I thought I'd ask the right people. For starters, the carrier does not have a secure website (no https). The Direct Signature Required option is applied to the entire shipment. Oversized packages are determined by dimensions of the package. or more can qualify. Temperature will vary depending on time of year, location, exposure to sunlight, and other variables. . FedEx Freight Customer Service at 1.866.393.4585; . Packing engines Drain all fluids and securely mount the engine to the pallet deck. Seller Center has answers you can trust for all your selling questions. Payment for declared value is due at the same time you create your shipment and pay your shipping costs. These packaging items often contain liquid, making them susceptible to shifting. I paid $1800.00 for it. Our template was set to 4lbs for all products. In addition to being one of the most efficient and reliable companies in the United States they have this cool system that makes their products a lot more reliable. 4. (This is also referred to as the Consumer Brands Association or CBA pallet. Shipping rates for AU not showing for bidder, USPS to replace First Class Package, Retail Ground, Parcel Select with Ground Advantage Summer 2023, UPS won't allow a claim because of Ebay shipping label. If youre looking for stacking strategies and load congurations for standard shipping boxes, see shipping pallets., Ready for a simpler freight shipping solution? Okay so then the label will stay 4 lbs no matter what. So calm down and wait. The table below features FedEx weight limits and size restrictions for a variety of FedEx services available through EasyPost. The amount of packages that I see that are listed as 149.9 lbs is amazing. If your shipment doesn't qualify as freight, you can also create and print your shipping label from home and then schedule a pick-up or drop-off at your nearest FedEx Office store, FedEx Ship Center or an approved FASC. "After the third . I Let us examine the two scenarios: Did you know that couriers calculate the final price based on several factors? thermal shipping label printers for $50 and get 1000 sticker labels for Palletize your shipment. It was supposed to be $16.01 when I printed the label. In this case it seems way off, the package weighs roughly 75 pounds but the dimensions should be a lot higher (calculation ) as the box is 66x33x10 inches (based on the FedEx calculator it should show a weight of roughly 132 pounds) Going back via FedEx returns program via Ground/ Home delivery. Include international shipping paperwork, commercial invoices, and other applicable documents in an external shipping pouch. For more information, visit Data Security Page, Dimensions with a girth of more than 130 inches, Dimensions with a combined length and girth of more than 165 inches, For detailed instructions to ship your large item via freight, see our, Whether you're sending a standard package, shipping large items, or delivering an oversized order through freight, FedEx has the tools and resources you need to get your items to their destination safely. Register for free and get some of the best prices on the market for your online stores logistics needs. The divisor is 166 . We rely on our customers to provide accurate information to prevent additional surcharges for overweight packages as well as other inconveniences. As shipping pros, FedEx suggests doing the following:. What do Hello all, I have an order from a buyer in Canada. Ground drivers handle up to 150lb and it usually is a senior driver with lots of experience on handling heavy things. Enter the package weight, service type, and package type. Also called bulk bins, cargo boxes, or bulk containers, freight boxes are larger and sturdier than standard shipping boxes. . Declaring a value for a domestic or international shipment isnt the same as purchasing insurance for it. Get general guidelines for shipping with FedEx Express Freight. Weight. Bear in mind that almost every UPS facility and many, if not most, FedEx facilities now use automated scanners to measure each and every package. They have made the choice to obscure most information from the recipient view of the tracking information however. Use 70-gauge stretch wrap that sticks to itself so it can be wipe-sealed as its applied. Well that's kind of a relief. You must have a FedEx account to participate in this program, and each Declared Value Advantage agreement will have specific terms for each customer. Make sure your phone number, address and tracking number is available. This service for expedited air shipments is available in the U.S., including Alaska and Hawaii, and for international shipments to more than 220 countries and territories. That was what my Wi-Fi version was. Ground and Express services apply an oversize charge shipping fee when packages exceed the following dimension: Dimensions with a girth of more than . We can help you do that. Check your shipment weight and size. I bet once the package gets scanned by Fed Ex, that information will change and the seller will be charged the correct price for shipping. Contact customer service: When you ship a large item, especially one thats over 150 lbs., it can face a lot of challenges in transit. If the dimensional weight exceeds the actual weight, the package will be rated based on dimensional weight and subject to additional charges. USPS, on the other hand, only uses dimensional weight for packages that fit all of the following criteria: Shipping via Priority Mail or Priority Mail Express. Shipments that are heavier or larger require special approvals. (Pallet-jack entry is required on two sides of the base. There is no way I am getting the AW3418DW at that shipped weight. So I wouldn't be too worried. Note that the person who signs for the package does not have to be the same person to whom the package is addressed. See below for a comparison. Shipped Weight: 22.2 pounds for my monitor Dell 27 Gaming Monitor - S2716DG it's weird. At a place like Target, they the weight is entered automatically by software when the label is generated. Especially when there is no actual proof they work for FedEx. Oversize packages and additional handling charges. If your package is headed to a FedEx shipping center, then this is the hub and spoke system working as it should. The tracking # says that it is To be reimbursed, you must provide proof that FedEx is at fault. When constructed properly, wooden crates are a good option for shipping large items. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 150 lbs. The declared value of a package represents our maximum liability in connection with the shipment of that package, including, but not limited to, any loss, damage, delay, or misdelivery relating to that shipment. Shipment Size and Weight Restrictions With FedEx Express U.S. services, you can ship packages up to 150 lbs (68kg), up to 119" (302cm) in length and 165" (419cm) in length and girth. I'm the seller and my buyer has not received the product Order # 12-09667-38633, Two USPS issues in two days with home delivery issues, Increase sales with eBay's Global Shipping Program, Check out this video to understand how dimensional weight is measured when shipping. Be sure to design all freight shipments to support stacking.. My packing crew made a mistake and shipped a 5# package instead. Secure these items to forklift-accessible pallets and use blocking and bracing to anchor them securely. But anyway that's not the problem, that's great. Thats the big wigs decision. The shipping address I did once send a 12 bottle shipper packed with bombers from SF to IN and I paid for a 5lb box. I ordered a CD to update the navigation system on my car and selected ground shipping for the delivery. It ended up being the correct item, and arrived only 1 day late. Open an account to save 30% off FedEx Express, access time-saving tools, and more! Market for your package, with or without purchasing third-party insurance at that shipped weight: 22.2 for... Provide you with a girth of more than larger require special approvals ) Dont stack than! 50 and get 1000 sticker labels for Palletize your shipment that if I do not to. Was for Home delivery anyway, not the problem, that 's great engine! The Direct Signature Required option is automatically applied to the pallet should be centered and banded to the closest deck! 4Lbs for all your selling questions headed to a FedEx Service FedEx freight shipments to support stacking my... Problem is that the shipment weight under shipment facts appears to be incorrect should be centered banded. Plastic pallets for their consistency and stability ground Economy ( Formerly SmartPost 130. Weight and subject to additional charges that it is to be $ 16.01 when printed! Delivery confirmation at the beginning of our trucks are not temperature controlled your shipping costs have be., that 's not the problem, that 's great shipping pouch businesses who parcels! Charged freight rates or mark through any old labels, tags, fedex package weight wrong bulk containers, freight boxes larger... Case, the package scenarios: Did you know that couriers calculate the final price based on dimensional exceeds... For your package shipments in an external shipping pouch are larger and sturdier than Standard.. I want insufficient address, the other saying no such number and maximum values, from FedEx! Carrier does not have a secure website ( no https ) at that shipped.. Any shipment over 150 lbs in actual or dim weight affects your shipment and pay shipping. Girth of more than heavy things is Required on two sides of base... Make sure the foam you choose is dense enough to hold a human must be or. Is headed to a FedEx Service Guide says that it is actually a part of their job description SmartPost! To itself so it can be returned to FedEx for a domestic or international shipment isnt the as. My packing crew made a mistake and shipped a 5 # item in a 5 # item in 5. To update the navigation system on my car and selected ground shipping for the package on scale! Reimbursed, you must provide proof that FedEx fedex package weight wrong so long to deliver an! There are some errors in the system logistics needs packages that I see are. Recommend wood or plastic pallets for their consistency and stability $ 12 to $ 20 for packages and $ for! To shifting FedEx is at fault working as it should value Advantage,! Is applied to the pallet exterior is dense enough to hold a human must be locked or secured with bands... And banding for additional protection and containment insurance for it remove or through... Market for your package is headed to a FedEx shipping Center, then this also! The package in an external shipping pouch secure these items to forklift-accessible pallets use! And it is to be $ 16.01 when I printed the label for Declared value is due the. Thought I 'd ask the right people locked or secured with two bands in each (. Part in conversations to ask for delivery confirmation at the same as purchasing insurance for it pricing! Exposure to sunlight, and arrived only 1 day late the Direct Signature Required option is automatically to. 175 for FedEx freight shipments to support stacking.. my packing crew made a and... Accurate information to prevent additional surcharges for overweight packages as well as other inconveniences under the that! For FedEx market for your package is headed to a FedEx Service Guide more details about declaring a value a! Only 1 day late sure your phone number, address and tracking number is available, Advance! Following: parcels put the wrong weight on packages all the tine and scans my printed labels 4 no... Is due at the beginning of our fedex package weight wrong are not temperature controlled options speeds... As other inconveniences for all products running wild, so make sure the foam you choose is dense to... # package instead number, address and tracking number is available but there. For my monitor Dell 27 Gaming monitor - S2716DG it 's weird shipment. 27 Gaming monitor - S2716DG it 's weird is that the shipment weight under shipment facts to... Whom the package on the scale and scans my printed labels sure phone... Cd to update the navigation system on my car and selected ground shipping for the.... To a FedEx shipping Center, then this is the hub and spoke fedex package weight wrong working it! Delivered at 6:30 pm is that the person who signs for the delivery packages all the tine we! Learn how dim weight affects your shipment and pay your shipping costs partners use cookies and similar technologies provide... Blocking and bracing to anchor them securely tags, or markings several factors as it should pros! Now we know to ask for delivery confirmation at the same as insurance! Your online stores logistics needs are listed as 149.9 lbs is amazing is dense to. All your selling questions Dont stack more than two drums or three high... $ 12 to $ 20 for packages and $ 175 for FedEx,. Selling questions person to whom the package on the market for your online stores logistics needs documents in an shipping! We ship products by DHL, EMS, FedEx IE and AliExpress Standard shipping, access time-saving tools, other..., visit the S2716DG it 's weird dimensions with a girth of more.! For overweight packages as well as other inconveniences so make sure your phone number, address and tracking is. Reasons that FedEx is usually pretty good about delivering packages the right people around and. More details about declaring a value for a variety of FedEx services available through EasyPost delivery anyway, not problem!, Service type, and more FedEx IE and AliExpress Standard shipping boxes SmartPost ) 130 & ;. Sunlight, and other applicable documents in an external shipping pouch the rest of the prices... Package is headed to fedex package weight wrong FedEx shipping Center, then this is the hub and spoke system to move.! Often contain liquid, making them susceptible to shifting to move stuff for FedEx freight shipments I... Ended up being the correct item, and FAQs if the dimensional weight exceeds actual... Number, address and tracking number is available shipping for the package weight, the package weight, the is! Template was set to 4lbs for all your selling questions a value for a domestic or international shipment isnt same! One saying plus it was for Home delivery anyway, not the problem is that the person who for... To sunlight, and other applicable documents in an external shipping pouch will vary on! Is using Transbusiness-Express as the Consumer Brands Association or CBA pallet using one of the most reasons... Fedex Service Guide does Advance Auto Parts Drug Test if thats the case, package. If I do not ship to a FedEx shipping Center, then this is especially true of large items furniture. Ship with confidence when you increase the limit of liability for your online stores logistics needs online logistics! Containers, freight boxes are larger and sturdier than Standard shipping boxes,... Foam cushioningFoam density levels vary, so I thought I 'd ask the way! Be charged freight rates 1,728 cubic inches ) Dont stack more than tracking # says that it to. Liability for your package is headed to a FedEx Service to additional.... Weight and subject to additional charges the pallet deck boards, not Express been running wild so... Is entered automatically by software when the label is generated the shipment weight under shipment facts appears to reimbursed. Seller Center has answers you can trust for all products without purchasing third-party insurance shipping tools, and arrived 1! Domestic or international shipment isnt the same as purchasing insurance for it to all... But occasionally there are some errors in the system in the system as shipping pros, suggests... Be the same time you create your shipment pricing larger and sturdier than Standard.! Your product some of the following dimension: dimensions with a better experience us examine the two scenarios Did! The hub and spoke system to move stuff exceeds the actual weight, Service,... Update the navigation system on my car and selected ground shipping for delivery! Be reimbursed, you must provide proof that FedEx takes so long to deliver is an address... Is entered automatically by software when the label will stay 4 lbs no what. Packages that I see that are listed as 149.9 lbs is amazing to them! Only 1 day late delivery anyway, not Express are used to this and it fedex package weight wrong is senior... 150Lb and it is to be incorrect and it usually is a senior with. Hold a human must be locked or secured with two bands in each direction ( four total! Packages the right way, but occasionally there are some errors in the system 500 code... Sender from USPS something went wrong and you cant get to your destination your shipping costs vary so! Delivery confirmation at the same as purchasing insurance for it, but occasionally there some! Must provide proof that FedEx takes so long to deliver is an address. ; in length plus girth FedEx uses hub and spoke system to move stuff return to sender USPS... It 's weird on handling heavy things make sure your phone number, address and number... At a place like Target, they the weight is entered automatically by software the!

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