Beat local competitors. They felt the pain I was in and did not take advantage of my vulnerable emotional state to enrich the Blue pearl establishment, on the contrary they showed loving kindness and did not charge me anything for the examination and admission.Forever grateful.May God bless this Vet and her assistant.SincerelyFranco Caterini. This is my first puppy and the staff was amazing with him. He was treated immediately. He went in emergency surgery for a urethra blockage from stones. Blue Pearl has always provided me with options and supported my decisions. We are the largest group of board-certified veterinary specialists in southeastern Michigan and have a fully-equipped 38,000 square-foot specialty and emergency pet hospital with the capacity to care for 40 to 50 patients at a time. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for. Both of these vets get us right in and treat him with great care and compassion. They wanted to treat her pain and fluids. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Thats why youll find cutting-edge technology and equipment at the majority of our hospitals. Most vets, It is our goal to provide quality comprehensive preventative , diagnostic, surgical. Got multiple diagnoses from doctors there and once I picked up my dog who did get better. Map & Directions. Dominate search results. They took my friend for almost $11,000 & her cat is dead. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. Though our regular vet is nearby, we will continue to suggest, and use, BluePearl as our emergency vet. I brought my 11 month old Standard Poodle in today and the staff was amazing. I arrived with a severely traumatized cat with a bleeding ruptured I am in need of immediate attention and then waited three hours or more while they continue to take routine non-emergency cases in front of us. Money is all they care whout. The doctor on call called me while I waited in car ( thanks to covid protocol) and said he doesnt see a blood clot but will have cardiology take a look in the morning. Southfield, MI 48034 info.southfield@bluepearlvet.com Emergency: 24/7 Specialty: By appointment Overview Specialties and services Our vets Referring vets BluePearl Pet Hospital - serving Southfield 24/7 They suggested euthanasia or $10,000 treatment I would have paid if I thought she had even a slim chance to survive. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer whats most important to our Associates. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. I decided to bring my puppy home instead of keeping her overnight (due to the cost) and thankfully she is back to normal. Information provided by various external sources. Our veterinary specialists work directly with your primary care vet to understand your pets condition and develop the appropriate treatment plan. Blue Pearl Pet Hospital is amazing. Learn more about veterinary specialists. I took my boy Wesley to blue pearl for emergency. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. They were supportive. BLUEPEARL PET HOSPITAL - 20 Photos & 67 Reviews - 4651 N Belt Line Rd, Mesquite, TX - Yelp BluePearl Pet Hospital 67 reviews Claimed Veterinarians, Emergency Pet Hospital Open Open 24 hours See hours See all 20 photos Write a review Add photo " The price wasn't ridiculous and they accepted care credit " in 2 reviews They prey upon the fact that your furbaby is not well for their profit. The tech just kept giggling that she was doped up. They're more concerned about profits than the pets they take care of. Learn more about your emergency visit. I explained that a yellow discharge leaked from his eyes forcing him to keep them close. There is a problem form the CEO down. Their vague diagnosis and ultimately inaccurate assessment could have lead to the death of my cat only days after visiting whats supposed to be a superior veterinary hospital care facility. Blue Pearl in Oak Creek WI charged me three times what my regular vet would have charge me and did the exact same procedures with the exact same treatment. Not a good sign. Submit. Tammy the Vet Tech was great though! I feel very comfortable taking my dog there and leaving him over night there. Phone: (248) 354-6640. These type of self entitled people should not be working in an emergency animal hospital. I also had a previous dog that I took to them (their oncology department). It was important it be done two weeks later and Blue Pearl confirmed they could do it. Are you up to the challenge? I cant believe she didnt call me back. I am a pharmacist and it just seemed a bit overdone. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. You will get some people that are personable and helpful, but it seems you get just as many on the other side. Without question, money and profits come first. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. The lack of follow up and the high price of care leave me feeling cheated while my cat suffers. They even talked that the only cure was amputation. The staff and Dr. Stewart was wonderful. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. Thank you BluePearl staff! Bottom line, my dog died in my arms that night. $5,000 for a 2 night stay, bla Blue Pearl saved my pug, Jack's life!! Dont waste your time. Both of these vets get us right in and treat him wi We have been a regular client for almost 3 years now as our dog has had 2 successful eye surgeries and is seen regularly by Dr. Aquino & Dr. Romine. I wish I wouldve never brought my dog here. But watch everything your doctor does, and don't let them do tests without consulting with you first. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. Through the last 20 years, the specialty and emergency practice has grown to include three locations (Auburn Hills, Southfield, and Grand Rapids) and more than 30 veterinary specialists and an outstanding support team. The next morning, I was told and additional $700.00 was required. HAD I'D KNOWN. This place has changed Names/Owners TWICE in the time I have been going there. Was there 2 hrs & CCL diagnosed. BEWARE - We took extra care to schedule a critical follow up procedure for our dog that got surgery out of town. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. What a difference! They treat them like a DOLLAR SIGN--nothing more! When I arrived Abby was in a coma completely unresponsive. Lastly file a complaint with the BBB. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I asked for prescription to fill my pets medications and they argued with me about it. As we we continued to watch the waiting room empty out. Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. He is home resting now. Unfortunately my boy was to sick so we had to let him go but Dr. Whitten David J - Hilldale Veterinary Hospital. Thank you for everything! Not offering any treatment or other suggestions. Pre-paid 24 hour overnight stay. Website: Website. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Each team member's kindness, and understanding, made a very difficult situation for myself, and my beloved 16 year old cat, easier. Our state-of-the-art hospital provides emergency service 24-hours a day, 7 days a week, 365 days a year. When I called back, after watching people leave they said they were still at capacity. Anyone can write a Trustpilot review. I am so impressed with Blue Pearl's ENTIRE staff, and the facility. If not then take a different route. When I told them no, the vet decided my dog was stable enough to come home. Even helped us figure out our best options. He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. Anything medical that is done for humans to animals is expensive. Were proud of our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping pets. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. It seems like Alley G. And I had the same experience. But since it was the only place open I took my chances mentally prepared to be skinned alive.I must say I was very impressed by the compassion shown by the Veterinarian and her assistant. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. all rights reserved. Bluepearl Veterinary Partners - Southfield, Worst experience we've ever had at a vet , these people are the most unsympathetic people to the family's of the furry family members , heartless and only worried about payment not the care of the pets you bring in . Blue Pearl is a criminal organization who only cares about money. She had been sick for three days with vomitinghadnt eaten. KEEP YOUR PETS AWAY! They could confirm from the ex-ray it is tumors without a cure. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. But first the oncologist had an oncologist radiologist read the ex ray my vet sent over and decided not to do the ultrasound and waste my money. I've taken 4 different dogs to Blue Pearl over the last 10 years. Ended up with my cat died so soon I dont recommend this place at all. MOST HORRIFYING EXPERIENCE!!! We were there for 3 hours for them to tell me that she had pancreatitis. Unconscionable. Given an estimate between $3,314 and $4,040. I cannot recommend this place enough for emergencies and specialized treatment. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. He is a fantastic surgeon and cares deeply. I will NOT be bringing my puppy back here ever. Still no response and that was over a year ago. . We had to go to Southfield because the Ann Arbor location had no ultrasound? Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. My greyhound had a massive cut on his haunch. The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). $5,000 for a 2 night stay, bladder stone removal surgery in his bladder as well as urethra, & got him neutered while we were at it. NEVER will go to them or any other one of their "clinics/businesses" They are owned by MARS corp, also Banfield and others, They are very expensive. Yelp users havent asked any questions yet about. My puppy was having some bad, Jenny T. said: The staff is amazing and we always feel welcomed when we show up., Our experienced mobile veterinarians will arrive at your home, ready to tend to your, Alex P. said: My 4 year old German Shepherd mix has been going to this location for, HEAL Veterinary Hospital + Pet Rehabilitation, Whitney F. said: Great vet!! The tech was lovely and treated my dog and I with respect Update to the comment made by the manager. It was a mistake. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. After a long internet search I figured out she had parasites and a $65.00 treatment took care of the problem. They took my ill dog in immediately. Mars Petcare is the worlds leading pet nutrition and health care provider, and joining the family provides BluePearl new, unprecedented opportunities for growth and support. That night I visited with her she could not even walk. This place is not always pet oriented or customer oriented. We were told our dog could possibly die before the night was over from West Madison Veterinary Hospital and Pet Resort. Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. They determined Godiva had other issues on top of kidneys. Unconscionable. We also ensure all reviews are published without moderation. Date of experience: December 29, 2022 Useful Share Deanna Craig 3 reviews US Oct 28, 2022 Dr Roca and the staff at Blue Pearl in Lakewood, CO gave swift and effective treatment for 24 hours, stabilizing our dog. They treated us with such compassion. The vet called and said she was worried. Was kept waiting over three hours while they took routine service calls from established patients not in emergency form. He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. Our experts provide the best in diagnostic and therapeutic services. They were not optimistic! and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. Each time has been an emergency, and stressful for me and the dogs. For appointments with one of our specialists, please ask your family veterinarian for a referral. Blue Pearl saved my pug, Jack's life!! The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Absolutely inexcusable. I brought my 11 month old Standard Poodle in today and the staff was amazing. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom communities. Long story short she was already in shock while she was therevery coldAND THEY DIDN'T CATCH IT so I have no trust in them. A big thank you to everyone there. Wouldn't do it! I waited two days for a call back TWO DAYS. I asked why my comments were deleted from their website. Find a location near you. The technician said "I'll make a note on the chart!" We provide specialty and emergency care for cats and dogs. Worst experience ever at a veterinarian. i had to go get for an ultrasound and the vet, the tech, the check out person, were all non caring, way less than empathetic for your pet, and just want to rubber stamp your paper work so you can go to check out and give your credit card to a less than empathetic, non caring check out person. Terms BluePearl Pet Hospital Veterinary Emergency Service. IMO and in my experience they are all about taking your money and taking advantage of your grief and love for Avoid! 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. This place is amazing. I called them to report the issue. She was released approximately 12 hours too soon. Never again. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. Copyright Veterinarians Of America 2020. I also had a previous dog that I took to them (their oncology department). He is a fantastic surgeon and cares deeply. Their staff is impatient and disrespectful. Claim your profile to access Trustpilots free business tools and connect with customers. Im honestly surprised theyre even still open- they shouldnt be. Even when you call around, i have found they are all the same price. After the Dr finally came in he was heartless Dr assenmacherno connection to pet just matter of fact .I would never go to this facility again and would not recommend or ever use this place again they promised take charges off after we decided to pick up our boy instead of cremating him then when we picked him up they basically said they never said that and called me a liar . I truthfully dont care about your vets qualifications in this regard. They wrote up an estimate and took my cat to examine him and prepare him for the ultrasound for a second opinion I asked for. Location & Hours 9905 S US Hwy 17-92 Maitland, FL 32751 Get directions Edit business info You Might Also Consider Sponsored Pet Paradise Orlando 101 12.2 miles away from BluePearl Pet Hospital Kim L. said "I brought my 2 dogs there for a week while I was on vacation with my family from NY. I took my 2 year old rot in for an ultrasound for a possible foreign body in her stomach. Over a year anyone not go there because of the equipment they have and! Do tests without consulting with you first back two days for a urethra blockage from stones trying help. Leaving him over night there your primary care vet to understand your pets condition and develop the appropriate plan. Cut on his haunch our state-of-the-art hospital provides emergency service 24-hours a day, 7 days a year back... About your vets qualifications in this regard she started collapsing and we did n't know what had. 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