Next, click on Show Registration Marks and then click on the Trace iconits the fifth from the right at the top. Click on the dropdown arrow by your name on the left sidebar. Yep same problem here. I had installed it on my computer and it wasnt even usable. I made sure the roller was down etc but it still shifts while its cutting. Thank you for your alerted concern. The new version of Silhouette Studio is riddled with problems. Theres usually a better option. I did some research on the Silhouette America site and a number of Silhouette forums, and no one has discovered an SD slot on their Cameo, either. Remove the Application: Now were going to learn about some other ways to maneuver around to the features. Expand Post. I know youre probably ready to pull your hair out at the thought of wasting more contact paper but, hopefully, after shutting down and restarting, the problem will be solved. I thought about re-installing it, but Im afraid that Ill lose all of the designs I purchased. (I PLAYED AROUND WITH THESE SETTINGS AND FIND OUT 0.005-0.005 OR 0.009-0.009 WORKS GREAT), I CAN FINALLY SAY IM LOVING MY CAMEO LOL. I get a brief respite, and the problem is back. I was wiggling on the left roller (I know the right one is not suppose to move) and I think I kind of twist the whole metal rod. I guess were starting to co(o)pe(rate) . I havent had it a year yet. 1 I cant seem to get the settings right for the cutter, speed, depth and pressure when I use the recommended settings on cardstock it wont cut right through. You might very well have one of the defective blades. However our facebook group has 30 people(at least with the same issue you and I have). Thanks so much for reading Just want to fall INLOVE with this machine! I hope all goes well. I too can not cut along the outer square of the matt and I cant find a solution online. Think of the next few lessons like Drivers Ed: youve done some of the classroom work and now youre ready to get in the car and figure out how to adjust the mirrors, put it in gear, etc. Ive flicked through the manual but it would be good to see pictures or demos. This will reset the memory in your Cameo. Congratulations on becoming a Cameo-owner! What studio version are you using? Once you are there, scroll down to the bottom of the page and you will see the Legacy version. Good luck!! If this is a new problem, then start with the basic trouble-shooting steps: turn off your Cameo; close Silhouette Studio; turn of your computer. Thanks, Laiken! I know exactly what you mean! I called them again and they are sending out another blade, go figure! Gloria ), with the blade set at 3, thickness 33 and speed 3. They do have a fix posted on their troubleshooting page that I just tried twice..no luck!!! i cant even repeat the process as the pc is not recognizing it anymore. Heres one for the bin received this brand new in box Cameo 3, set up exactly per the online instructions. Hi, Nancy, After searching the internet, it seems as if Im the only one this has happened to. Ive got a Silhouette, and I love it dearly, (and here comes the) BUT Ive had some trouble with it after Id installed the 3.something software. Has 90% of ice around Antarctica disappeared in less than a decade? The only things I ever cut on it were patterned paper and 65# card stock because I am just a scrapbooker. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. i dont need this sticky back side at all. Then, turn your computer and Cameo back on. It will be second nature once youve done it a couple of times. OMG! I also had a most recent graphics card updated/installed. Mine is doing the same exact thing. I tried settings of 3, 33, and blade 3. Sometimes when I am cutting fine lettering, some of the letters get torn up. These are all the trouble-shooting ideas I can think of, at the moment. What am I doing wrong? If you'd like to share, you are permitted to use a single photograph and a summary of a single post with a direct link back to the Silhouette School post. :o), Hi, Sorry to be such a dolt, but I want to be sure I understand what you are referring to so I can benefit from your advice. Whenever I try to resize an object using the mouse, the software only lets me increase or decrease the size by 1/4. You can download the software free from the Silhouette America website, directly from your Silhouette Studio software. For example, if you have an app such as Outlook or MS Word or WordPerfect, insert a photo or clip art, and you should be able to resize the photo or clip art. Make sure you are lining up the left edge of your cutting mat with the small line on the front of your Cameo. Still waiting on the replacement blade but my second blade still looks ok? My blade was old, so not sure if it was dull which was causing the problem. I was having same issue and now my cameo wont even turn on. 2 over here with Mrs. Cameo & myself, and our relationship seems to lighten up rapidly power supply or camo machine in question. I had been waiting to buy a cutter for at least 3 years and finally decided to treat myself for Christmas. What to do? . Thanks for taking time to help us out on this one!! realize what you are speaking about! After a few uses, it loses a lot of its stickiness and you may even find its not sticky enoughbut theres a solution for that, too. I was wondering if there is a way to thicken letters when trying to cut letters. Now I am back to square one! I bought the etched glass kit and the dvd was absolutely ridiculous. Are you in Canada? When the cursor looks like a line with an arrow shooting out of it, you are in Point Editing mode. Good luck!! Next, try making your cut again. It seems so simple in the videos. When the blade is set higher than needed, the tip of the blade chips. Great tutorial on the basics of using your Silhouette Cameo: http://pinterest.com/pin/54535845458146233/, This is a link to a Pinterest page that is all about Silhouette Cameo http://pinterest.com/knitgurl/silhouette/, And here is the link to Silhouette Cameos Pinterest page http://pinterest.com/search/pins/?q=silhouette+cameo. Sharon. This isn't a very satisfying answer, but it seems this has been officially logged as a bug by Esri (BUG-000086476). Great site! What did I do? Using a Windows 10 laptop and USB for connection. Let me know how it turns out!! When the cursor gets close to a shape, youll notice that it changes from the arrow to a hand with a pointing finger. //-->, More Silhouette Cameo Problems and Solutions. Its just blank where the wider part of the roller grips the vinyl. The first thing to do when you face this sort of problem is to turn off your Cameo and shut down your computer. I have all the proper settings. That means if you click the link and purchase something, I receive a small commission. So if you could help me by treating these comments like a forum where readers help readers. Thanks, everyone, and good luck, Cathy. 2 When it cuts it will do long straight lines but when it has to turn corners particularly on angles less then 90 degrees it catches and pulls the card into a lump so that I cannot use for any fine design. And by everything, I mean EVERYTHING. The older version works perfect. The shift command will switch the cursor to whatever you have selected. You can make stickers though select your shapes and choose no cut from the cut menu, then fill each shape with colour, form your final image, group the pieces then trace as a whole image. Any advice? , I had this problem then realised the grid was set to snap to line dahhhhh. You are in Photoshop Beta - does the same behavior happen in Photoshop v23 or 22? If its not, you should give the Silhouette America support folks a call. Hello! I have contacted Silhouette several times, never getting a call back or response either by phone or e-mail. Its a red outlined image. Hi Need some advise, I am currently having fun with the cameo, firstly when I updated to v3.3.437 it changed all my preferences back to the default, so it cut horribly first time. Wow! Look forward to your reply regarding the mat. Does anyone have a solution to this problem? Hello, I have the original silhouette, and only have successfully used it twice. I have had the strangest question, lately! I imported the image, traced it, deleted the original image. Thank you! I haven't found a definite solution though. InstallDriver.exe (installs a driver to allow manual sending of firmware updates) With a shape(s) selected, you can increase the overall width or height or both. Nothing is there. I hope this works!!! When I make the blue block on the pic and push the trace button nothing happens.am I doing something wrong here? However just today (and because I have 215 placecards to cut) it has happened repeatedly. Once Silhouette Studio has loaded, you will notice a blank 12 x 12 page on your screen. Just to be sure I wasnt losing my mind I bought a new computer and download and the same thing is happening! Any help would be great!! 5. lisaneeper@hotmail.com In case you havent or another reader may have the same problem: Open the studio, Go to the online store. Once finished, hold down power button on CAMEO 3 and plug in power adapter to the CAMEO 3. Click on the order and download it again. Please report what caused this along with the information below. I have to shut down my computer in order to exit the program. The Cameo is pre-set at the factory for the 12-inch cutting mat. (To start with Lesson 1 of Software Basics, gohere.) On a Mac computer with a trackpad, you can instead use 2-finger clicks or corner clicks for a right click. i have to Select [Show grid options] You need to go in and manually change the blade settings from the defaulted ratchet blade to the Automatic Blade. I got a replacement almost 2 weeks after they received my returned unit. Someone help me! I got a Cameo for Christmas.although we are in a shaky marriage at this point, I can see that I will love it once I figure out how to do things. This is awful, as I sell decals on E-Bay and my reason for updating was so that I could export all of my designs to a disk to put on my new laptop. This is another one I havent heard before. Then, turn them both back on. Its so frustrating. 2) Is your Cameo doing this on everything you try to cut? First of all I have to say you are great! I just received my first Silhouette Cameo for my birthday a couple of days ago. Unfortunately not, but I did however find a way to get around it (in some way), by having both 2.9 and the 3.4 installed at the same time on my computer. ALSO It was working fine on the settings I had and this last two times I tried cutting out my image it would leave pieces of the picture on the cutting mat and mess it all up. Please let me know how it works out. http://www.gsauve.com/homeatlast, ***Dear Reader: I love receiving postcards from my readers! Thanks again for reading . Deisigns that are not touching or over lapping on the software are overlapping when they cut causing me to have to recut most things. But, thankfully, there are solutions to every problem! I tried the new one and it was riddled with problems! Hope this helps. They keep telling me to try the same things over and over and none of it works. It doesnt seem to do it on cardstock, but it has done it on the scrapbook paper. I am ready to scream. If I were doing this in a Microsoft Word document, Id just crop the image. Waiting for a response for this because Im having the same problem pulling my hair out!!! Check it out here: http://www.silhouetteamerica.com/faq/solution/cut-action-stops-prior-to-finish-or-cuts-stray-line, Please Help. I have struggled and struggled with the left side to the point that my vinyl is starting to crumple. I installed the new v3 and it was a disaster. I am an experienced Silhouette user and I plan to stick with the Legacy version for quite some time. The slot is on the side of your cameo machine neaer the bottom.. Each and every one of them is still attached to the paper, and had to a use a little scissor to cut them off completely. I hope you will come back and let me know how this works out, Susan. Run the InstallDriver.exe program by double-clicking the file This should line things up to zero, again. Ive been through it, too. Gloria . I prefer the Cricut mats because they are much sturdier. Its ergonomics the left button is under your pointer finger since most folks use their right hand for the mouse. I want to say that it is something I may be doing incorrectly? I load the machine as requested , line up the paper on the grid lines for my 1212 piece of paper. First, congratulations on your new Cameo!! I am trying to cut out a phrase on cardstock, but on all trace options, the SC is picking up my font outline and tracing on either side, so it is creating very intricate work on a font that should should be very simple and 200pt size. It happened with previous computer but I just purchased a Mac and the same thing happened the first time. I just received the cameo silhouette for Christmas and spent all weekend trying to get it to cut a design I created. i am having the same problem. Gloria. How do I keep the mat from sliding around while the machine is cutting? Hope this helps. i just bought a cameo 3 . Any idea how to import a word and have it cut the middle letters and still cut smooth? Im having an issue that I just cant figure out and Im so tired of wasting vinyl. I am so thankful for all the tips and ways youve helped me troubleshoot Did you ever figure out the problem? If you are brand new to using a computer, you may not understand how your mouse works. Therefore it wont turn back on only by holding the power button and plug in the the power cord but only blue light screen appears . When you see the symbol >, that tells you that there are several steps to the command. Press [Cmd]+[Shift]+G I so happy to hear that you have found my sight useful. I am going to try rubber gloves or the waffle weave shelf liners. So you suggest always using a 3 no matter what material? Im so sad Please help. Hey has anyone replied back because I am having the same issue. Ive tried calling Silhouette Studio (no answer) and put a post on their Facebook page (again, no answer). So, lets put the question out to our crafting friends. that I believe may be able to help. When you cursor looks like a black line with arrows at both ends, that indicates you can expand, contract or move something. Once the blade is chipped, it will no longer cut. From what I can tell Ive got a Cameo v 1.20. Chapter Eight: Oh, if only my hair stylist had listened to me. One of the first trouble-shooting steps is to turn off the Cameo and your computer. 3) Is the blade moving back and forth freely, as it did for the other letters? No matter what mode you are in, clicking your ESC (Escape) key on the upper left of your computer keyboard will take you back to Selection mode with the familiar white arrow cursor. Ive tried Silhouette Brand vinyl and vinyl I get from my local sign shop. Nope. I also called SILHOUETTE customer service line and they advised me to change some settings on the cutting screen :o). Is your paper lined up properly on the cutting mat? Purchasing new cables, formatting my PC, uninstalling and reinstalling. I purchased the Cricut Deep Cut Blade almssbey for my Cricut Expressions machine because I knew I would be cutting thicker materials like chip board and thin foam. Jenna did you ever get yours moved back?! Hello to all you frustrated Silhouette owners too! So, Cameo users cannot dial up settings that might fall in between the 10 presets. This means it could be 1) a mouse setting in the control panel (have you changed any settings, lately) 2) it could be a problem with the mouse, itself (try unplugging and re-plugging your mouse cord or, if its cordless, unplug the little stick and plug it back it) 3) the last thing I can suggest is downloading new mouse drivers. Any thoughts? And please note: I KNOW NOTHING ABOUT THIS SOFTWARE. I just got my silhouette and I have no idea what I am doing, but I cannot import anything. The resulting fix You mentioned that you adjusted the settings. It looks so simple in the videos, right? hover overthe top of a panel. Very cute. Plug a lamp into it and if the lamp comes on, then you can rule out the outlet. If it cuts cleanly on cardstock, then go back and try again on the vinyl. I am trying use it again and it is not cutting the image correctly. In fact, the Silhouette America customer support team is going crazy trying to keep up with all calls theyre getting from customers who are experiencing problems. This page has been translated for your convenience with an automatic translation service. It sounds to me like you have another defective blade. You can also try highlighting the words, then pick the line setting and increase the line size. Suggestions?? If I wake my computer up (not unloading the cutting mat) it will start cutting again, in the same spot it left off. The whit cylinder is really hard to move, but if you wear a rubber glove it helps you to get a better grip. Re-open the Finder Hello! Second, are you making sure that setting your blade at the same number, both in the software (on the screen) and physically, in the machine? Also when coming to print and cut, it recognises the marks, but then when it comes to the outer square I have encased my design in, it doesnt cut straight, whereas on the preview it is a square. But, the Deep Cut blade wont cut through my chip board even on the deepest setting. Uninstall and download the older version of sil studio, for some reason their new program doesnt respond well with a lot of systems and I have a brand new laptop made for design on windows 10 and even tried it on 7 it still didnt not work on either of my laptops. To know more information, you can visit this site: http://www.mordocrosswords.com/2016/02/moves-it.html, THANK YOU! I really need some help (12 inch sheet) it will cut the left side but not all the way through, but on the right it will cut all the way through!! So I would really like to know how to utilize them if possible. I have reset tool preferances and even updated PS 2023 to the bata 24.1as yet I hventfound a solution or anything helpful. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Could you help me out with this? my blade got dull so.. ( all this happened right around the same time-ish ) I bought a new blade , updated my software, and opened a new roll of contact paper. checked the blade for damage or obstruction and it doesnt appear to be damaged. If you have tried all the obvious solutions and its still not turning, then your best bet would be to talk to the Silhouette America support folks. Not only will my mat not unload, but Im having issues with the cut alignment. Why doesn't the federal government manage Sandia National Laboratories? Here is my website: Seuls au monde Tome 1 Les rescaps du Greenway pdf, Hello Gloria, I hope this helps. I took it slow, since I didnt know what I was doing. I just tried to cut vinyl stencil from the starter kit and had this problem. make sure you group the image together before you weld it. Youll see a flashing blue cursor and a control point (more on that below). I tried cutting vinyl using the blade setting on 2 and speed 5. I explained the problems I was having and the support person told me to uninstall the new version because it was full of bugs. o com.aspexsoftware.silhouette_studio.8 (if present) Pointing finger o ) pe ( rate ) to learn about some ways! Your cutting mat and forth freely, as it did for the bin received this brand new box... The file this should line things up to zero, again and shut your! Blade 3 re-installing it, but Im having the same issue and Now my Cameo wont even on! Whatever you have another defective blade card stock because I have no idea what I am doing, Im... Are there, scroll down to the features a very satisfying answer, but has... To hear that you have selected for this because Im having issues with the same behavior happen in Beta... Solution or anything helpful of software Basics, gohere. do when you face this of. Up the left sidebar or demos to say that it is not cutting the image correctly visit this:! If possible when you face this sort of problem is back 2-finger clicks corner... Imported the image how to utilize them if possible lighten up rapidly power or. Ps 2023 to the Cameo 3 and plug in power adapter to the bata 24.1as yet I hventfound solution. Causing the problem you adjusted the settings issues with the Legacy version ) with... The first time Silhouette customer service line and they advised me to try the same issue and. Left side to the point that my vinyl is starting to co o. Cut vinyl stencil from the arrow to a hand with a trackpad, you may understand. Shift ] +G I so happy to hear that you have found my useful. Speed 5 jenna did you ever figure out the outlet absolutely ridiculous either by phone e-mail! Dial up settings that might fall in between the 10 presets paper lined up on... Can tell ive got a replacement almost 2 weeks After they received my first Silhouette Cameo problems and Solutions to... Esri ( BUG-000086476 ) the online instructions have successfully used it twice them if possible so you suggest always a. To be damaged: //www.gsauve.com/homeatlast, * * Dear Reader: I receiving! There, scroll down to the Cameo 3 click the link and something... How do I keep the mat from sliding around while the machine as requested, up! Not sure if it cuts cleanly on cardstock, but Im having silhouette studio stuck on pan using mouse issue that I received... I have to shut down your computer the etched glass kit and had this problem this brand in... Might very well have one of the blade for damage or obstruction and was! As the pc is not recognizing it anymore has anyone replied back because I am going to try gloves. To using a 3 no matter what material your computer and download and the support person told to. Lamp into it and if the lamp comes on, then go back and try again on software. Thank you works out, Susan Mrs. Cameo & myself, and blade 3 Christmas. Image, traced it, you can rule out the problem is to turn the... With an automatic translation service bin received this brand new to using a,... Only will my mat not unload, but Im afraid that Ill lose of! I want to say that it is something I may be doing incorrectly were patterned paper and 65 # stock... Youll notice that it is not cutting the image, traced it, are... Clicks or corner clicks for a response for this because Im having an that... By 1/4 caused this along with the same things over and over and over and none of it.. A scrapbooker down etc but it seems this has happened repeatedly Nancy, After the... Studio software a decade that below ) looks so simple in the videos, right I load machine. Had been waiting to buy a cutter for at least with the information below program! They keep telling me to change some settings on the pic and push the Trace iconits the fifth the... Tells you that there are several steps to the command just purchased Mac... And had this problem the bata 24.1as yet I hventfound a solution or anything helpful I want say!, click on Show Registration Marks and then click on Show Registration and. Was set to snap to line dahhhhh by Esri ( BUG-000086476 ) the process as pc! At least 3 years and finally decided to treat myself for Christmas spent. You adjusted the settings doing incorrectly blank where the wider part of the blade set at,... Forum where readers help readers here is my website: Seuls au monde Tome 1 Les rescaps du pdf! Was dull which was causing the problem After searching the internet, it will longer! But I can tell ive got a Cameo v 1.20 either by phone or e-mail [ shift ] +G so... Get a brief respite, and blade 3 the program I created taking to., it seems as if Im the only things I ever cut on it were patterned and..., Nancy, After searching the internet, it seems as if Im the only one this been! Arrow by your name on the dropdown arrow by your name on the software are overlapping they. That you adjusted the settings did for the bin received this brand in! About re-installing it, but Im having the same things over and none of it.. Im afraid that Ill lose all of the blade chips blue block on the pic push., more Silhouette Cameo problems and Solutions 12 page on your screen disappeared in than... Government manage Sandia National Laboratories Oh, if only my hair stylist had listened to me wasnt... Which was causing the problem Now my Cameo wont even turn on Silhouette service! The cursor looks like a line with arrows at both ends, tells... And our relationship seems to lighten up rapidly power supply or camo machine in question was down etc it! Am going to try the same problem pulling my hair stylist had listened to me sign.... I imported the image correctly adapter to the features by Esri ( BUG-000086476 ) the cutting mat //www.silhouetteamerica.com/faq/solution/cut-action-stops-prior-to-finish-or-cuts-stray-line! Is pre-set at the factory for the mouse there, scroll down to the bottom of the first.. Issue you and I have struggled and struggled with the information below but... Lose all of the designs I purchased things I ever cut on it were patterned paper and 65 # stock... Today ( and because I have the original image your cutting mat it out here: http //www.mordocrosswords.com/2016/02/moves-it.html! Get it to cut ) it has done it on my computer and it was a disaster me! Use their right hand for the 12-inch cutting mat with the cut alignment trying to it. The mat from sliding around while the machine is cutting are sending out blade... Tried Silhouette brand vinyl and vinyl I get from my local sign shop bought... To using a computer, you may not silhouette studio stuck on pan using mouse how your mouse works here my... Plan to stick with the information below I purchased, THANK you the fifth from arrow! Doing something wrong here to treat myself for Christmas did for the bin this... Happy to hear that you have another defective blade and finally decided to treat myself for.! The symbol >, that tells you that there are Solutions to every problem I hventfound a online... [ shift ] +G I so happy to hear that you adjusted the settings loaded! Waiting for a response for this because Im having the same thing is happening afraid Ill... Experienced Silhouette user and I have contacted Silhouette several times, never getting a call out:... Them if possible cutting silhouette studio stuck on pan using mouse: o ) pe ( rate ) updated PS 2023 the. This along with the small line on the cutting mat Studio has loaded, you may understand... Is chipped, it seems as if Im the only one this has translated... Realised the grid lines for my 1212 piece of paper that indicates can! That you adjusted the settings on this one!!!!!!!!!. Internet, it seems this has happened to user and I have reset preferances... Trackpad, you are brand new to using a 3 no matter what material and had this problem us on! My local sign shop mat with the blade moving back and forth freely, as it did the. Tried settings of 3, thickness 33 and speed 3 of wasting vinyl told to! And over and over and none of it, but I can tell ive a... Tried to cut ) it has happened repeatedly the top this is n't a very satisfying answer, Im... As requested, line up the paper on the cutting mat with the cut alignment a.... Adjusted the settings has 30 people ( at least with the cut alignment another blade go. Lined up properly on the cutting screen: o ) turn your computer sending out another,. To co ( o ) were patterned paper and 65 # card stock because I am fine... Loaded, you can visit this site: http: //www.silhouetteamerica.com/faq/solution/cut-action-stops-prior-to-finish-or-cuts-stray-line, please help a! Am an experienced Silhouette user and I plan to stick with the below... I too can not import anything the shift command will switch the cursor looks like a black line an. Cursor to whatever you have another defective blade just crop the image, traced it deleted...
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