We saw staff provided compassionate care and patients were positive about the care they received and felt staff treated them with dignity and respect. We saw staff provided compassionate care and patients were positive about the care they received and felt staff treated them with dignity and respect. She attended . Freedom of Information Office. The service improved the availability of patient records in clinics. This was the first inspection of Whittington Hospital under the new methodology. Freedom of Information Office. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. There were processes in place to ensure staff attended training on the Mental Capacity Act 2005 and the majority of staff demonstrated a good practical understanding of this, with variability in some services. The departments did not attend rate was higher than the England average. 8 July 2016, Most of the patients we spoke with told us that they were happy with the care and treatment provided by the trust, felt their dignity was respected and that staff were friendly, polite and knowledgeable. The trust had promoted duty of candour and this was seen to be cascaded through the organisation. Sir Gelly Meyrick (c. 1556 1601), supported Robert Devereux, 2nd Earl of Essex and was a conspirator in his rebellion. The service did not meet all best practice recommendations set out within The Faculty of Intensive Care Medicine (FICM) Core Standards for Intensive Care Units. application for access to health record. The Coventry Canal borders the village to the north and east. Staff were able to give us examples of learning from incidents. She was a faithful member of Ebenezer United Methodist Church where she served in many capacities. October 14, 2022. 6. mailto:[FOI #457829 email] Stephen Townesend was Dean of Exeter between 1583 and 1588.1Notes.mw-parser-output The hospital's multi-professional cancer care team diagnoses over 500 patients with cancer each year, of these approximately 400 receive their first . The Ward was 28 bedded but then became 35 beds and over the time I managed . He held an Associate Professorship with the St George's University School of Medicine (Grenada) and Honorary Senior Lectureship at . If you find this service useful as an FOI officer, please ask your web A site to help anyone submit a Freedom of Information request. The trust had an incident reporting process and staff were reporting incidents and receiving feedback. Referrals to the different clinics are through the following pathways: Cost of Living Crisis Resources and Advice, Patient Advice and Liaison Service (PALS), Haringey / Islington Community Vaccination service, Nutrition and Dietetics Community Services, Wood Green Community Diagnostic Centre (CDC), Staff Referral for COVID-19 Antibody Blood Test, Nutrition and Dietetics Hospital Services, Dementia - Simple ways to help someone living with dementia, Patients with a dropping blood pressure (Orthostatic/ Postural Hypotension), STOPfalls - Reducing falls in hospital - Information for patients and carers, Internal referrals from other specialities within the hospital setting including from accident and emergency. The largest broad ethnic group is 'Asian' (within this the largest group is 'Other Asian'). Managing your Outpatient Appointments Online, Cost of Living Crisis Resources and Advice, Patient Advice and Liaison Service (PALS), Haringey / Islington Community Vaccination service, Nutrition and Dietetics Community Services, Wood Green Community Diagnostic Centre (CDC), Staff Referral for COVID-19 Antibody Blood Test, See all of your new out-patient appointments in date order giving you greater oversight, View your appointment letters and download these, Set your communications preferences to opt-out of paper appointment letters moving forward should you wish to, Add forthcoming appointments to your own digital calendar at the click of one button, eg Google or Outlook, Find quick directions to our hospitals and community sites, have a new or upcoming out-patient appointment scheduled with us, have a UK mobile phone number, which is registered on our hospital system (please make sure we have the correct number for you). 1. http://www.whittington.nhs.uk/default.as 2. mailto:[FOI #457829 email] 5. http://www.ico.org.uk/ Consultants. He represented Pembroke and Cardigan in Parliament (170208 and 171012 respectively) before becoming puisne judge of the Anglesey or North Wales Circuit of the Court of Great Sessions 171214. This respite service is due to be closed once alternative provision can be found for respite care for the current client group. chromolithograph, published in Vanity Fair 14 December 1889. Dorothy Warren Day Hospital: 020 7288 5081. Requires improvement Examples of comments we received include 'the staff are good' and I 'cannot complain at all, they [the staff] try and keep all the patients well looked after.'. People found the location of the Child Development Centre (CDC) convenient, however concerns were raised about its state of repair. The Whittington Hospital in Magdala Avenue, London is a Community services - Healthcare and Hospital specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures, termination of pregnancies and treatment of disease, disorder or injury. The trust provided Hope courses for patients who had been on cancer pathways to get together outside of hospital, and hear from motivational speakers including talks on personal wellbeing, nutrition and recovery care. I had a VB, so can't comment on the CS experience. Dear Whittington Health NHS Trust,please provide full figures for the ward Richard Whittington (c. 1354 - March 1423) of the parish of St Michael Paternoster Royal, City of London, was an English merchant and a politician of the late medieval period.He is also the real-life inspiration for the English folk tale Dick Whittington and His Cat.He was four times (appointed once, elected three times) Lord Mayor of London, a member of parliament and a Sheriff of London. within the timescale specified. We conducted observations on the wards, spoke to 60 patients or relatives, 40 staff members and looked at 20 patient records. may write to: [3][Whittington Health NHS Trust request email]. The hospitals multi-professional cancer care team diagnoses over 500 patients with cancer each year, of these approximately 400 receive their first treatment at the hospital. The Ambulatory Care Centre, which opened in 2014, provided person-centred hospital level treatment without the need for admission. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Within maternity services the department must ensure the information captured for the safety thermometer tool is visible and shared with both patients and staff in accessible way. CQC rating: good. They were particularly appreciative of flexible appointments, as one person noted 'they talk to each other and fix appointments on the same day.'. 9. https://www.whatdotheyknow.com/help/offi There was no dedicated psychological support service for the unit and staff told us that many patients would benefit from this. He is a former Bishop of Lynn and Dean of Exeter. If you are dissatisfied with this response, Whittington Health operates a In relation to core services most were rated good with critical care and outpatients and diagnostics rated as requires improvement. Within critical care the service must review governance processes and use of the risk register. Executive and non executive members of the trust were visible in most areas, in both acute and community settings. GH PA R. Montuschi Ward Lift A to Level 4 10 . Risks were generally understood and shared by all staff across the department. Today, this tale continues to entertain. Yours faithfully, L.Blake If you are not the Murray Ward. From: L.Blake [[3]mailto:[FOI #457829 email]] Within the ED there was outstanding work to protect people from abuse. People were generally very complimentary about the staff and said that they explained and answered questions about their care and treatment. Elderly care pathways had been well thought out and designed to either avoid elderly patients having to go to ED or if they do, making sure that their medical and social care needs are quickly assessed. you earlier than this, we will do so. requests to Whittington Health NHS Trust? 2018. Within the acute outpatient setting, improve disposal of confidential waste bags left in reception areas overnight. the mortality rates for Meyrick ward. Edward Trelawney c. 1653 October 1726 of Coldrenick near Liskeard Cornwall was an English clergyman who served as dean and archdeacon of Exeter 2017 of elderly patients from 65 to 90 years old. Death figures for all patients of 60-90 years of age . services through our wholly owned subsidiary Please quote Improve consistency of labelling medical equipment that is clean across surgery wards and operating theatres. Whittington Health NHS Trust worked with clinical commissioning groups (CCGs) and other providers to improve the responsiveness of emergency and urgent care services for local people. [5] Whittington announced her candidacy for the seat on the Council. Over 20th and 21st October 2011, 10 inspectors, including a pharmacy inspector, conducted visits to 18 wards/departments: Cearns, Murray, Labour and Cellier Wards (Maternity), Thorogood Ward (Elective Orthopaedic), Cloudesley Ward (Care of Older People/Stroke Rehabilitation), Coyle Ward (Surgical Trauma/Orthopaedic), Nightingale Ward (Respiratory Medicine), Mercers Ward (Oncology/Haematology/Gastroenterology), Mary Seacole and Mary Seacole South Wards (Short Stay Medical Assessment Units), Cavell Ward (Care of Older People), Critical Care Unit (Intensive Care), Emergency Department, Pharmacy Discharge Lounge, Outpatients, Neonatal Intensive Care and the Patient Advice and Liaison Services Department. Scribd is the world's largest social reading and publishing site. The trust had a clear vision and strategy, the development of this into local strategies were in place in some areas, but were still being developed in some cases. Whittington campaigned for Marion Barry when he was running for mayor in 1994. This led to mixed sex accommodation breaches, a high proportion of delayed discharges from critical care and a number of patients discharged home directly from the unit. Within critical care staff did not challenge visitors entering the unit and we were concerned patients could be at risk if the unit was accessed inappropriately. CHARLES WHITTINGTON OBITUARY. Visiting to our adult in-patient wards is to be booked by appointment only. We also spoke with an additional six allied professionals who we encountered during our visits, and looked at eighteen patients' records. back to you if there is any need for clarification. Highgate Hill London Ward manager for Trauma and Orthopaedic Ward. People were generally very complimentary about the staff and said that they explained and answered questions about their care and treatment. Some relatives felt engagement and communication from staff could be improved. Most staff had training in key skills, understood how to protect patients from abuse, and managed safety well. 3. mailto:[FOI #457829 email] matter. We will ensure that your comments are shared with all relevant colleagues in the Occupational Therapy team and on Meyrick Ward, as well as with senior service and directorate managers. Learning was shared across ICSUs which encompassed acute and community service. Click the title bar on any of the report introductions below to read the full entry. The system is simple to use but utilises the latest technology to ensure that our patients personal details are kept secure. Organisational Structure Chart for Mental Health Services (Community and inpatient). Helping local people live longer, healthier lives | Whittington Health NHS Trust aims to help local people live longer and healthier lives by providing safe, personal, coordinated care for the community we serve. There was good team and multidisciplinary working across all staff groups and with clinical commissioning groups, voluntary organisations and social services to deliver effective patient care. However, there were times when there were no in-patient beds available and patients remained in ED for a long time. N15 3TH, In For the time being, you will still need to contact us by telephone if you want to amend or cancel an appointment. You can watch our video below for more information on how to register. They were given choices about their day to day lives, and had formed good and supportive relationships with staff and management. Overall we spoke with over 20 parents or young people, and over 30 staff members including a range of therapists, receptionists, doctors, nurses and health visitors. Most of the people we spoke to said there was a choice of meals and were satisfied with the food. The lead consultant and nurse for safeguarding coordinated weekly meetings attended by relevant trust wide staff to discuss people at risk and to make plans to keep them safe. Browser Support Within palliative care services staff were not always aware of patients wishes in regards to their preferred place of death. However some people were concerned that they were seeing different people on each occasion, indicating that there was a lack of continuity of staff. https://www.whatdotheyknow.com/change_re https://www.whatdotheyknow.com/help/offi https://www.whatdotheyknow.com/help/ico- https://portal.nhs.net/help/joiningnhsmail. Whittington Health NHS Trust. Edmund Meyrick (16361713), from a branch of Meyricks established at Gwyddelwern, was a benefactor and Welsh cleric. The trust provided Hope courses for patients who had been on cancer pathways to get together outside of hospital, and hear from motivational speakers including talks on personal wellbeing, nutrition and recovery care. He was educated at Lancing College and St John's College, Oxford. They provided emotional support to patients, families and carers to minimise their distress. Dear Whittington Health NHS Trust,please provide full figures for the ward mentioned from years -2014 -to 2017 -of elderly patients -from 65 -to 90 years old -and those placed on the liverpool care pathway -until its phasing out .Do not tell me you cannot give this information -as it is obtainable -so can you find it for me . deadline for a response is 13 February 2018. Yes, your data will be kept safe and secure within the system. Alternatively, you can speak to the matron on the following number 020 7288 5104. [2][Whittington Health NHS Trust request email], If you are dissatisfied with this response, Whittington Health operates a The service significantly reduced staff sickness. The Liverpool Care Pathway was stopped at the end of July 2013. WHITTHEALTH, Foi (THE WHITTINGTON HEALTH NHS TRUST), Improve bed management across the hospital to ensure post-operative patients are allocated to a ward in a safe and timely way. People indicated that they felt comfortable at the unit, although they only stayed there for short stays. www.whittington.nhs.uk. Managing your outpatient or virtual appointments online using the Whittington Health Patient Portalis optional, and patient care will not be impacted if you choose not to use it. John Meyrick of Bush (born 1674), grandson of Sir John, studied at Jesus College, Oxford and the Middle Temple. 6. https://www.whatdotheyknow.com/help/ico- FoI request re mortality rates Meyrick wards. This was received on 16 January This led to mixed sex accommodation breaches, a high proportion of delayed discharges from critical care and a number of patients discharged home directly from the unit. Staff advised that the CDC was due to be relocated. 2018. Within palliative care the service did not meet the requirement set by the Association for Palliative Medicine of Great Britain and Ireland, and the National Council for Palliative Care related to number of palliative care consultant working at the hospital. We carried out an announced inspection between 8 and 11 December 2015. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. The Whittington Hospitalhas approximately 320 beds, and is registered across 3 locations registered with CQC: Whittington Hospital (includes community services) , Hanley Primary Care Centre (GP practice and community centre) and St Luke's Hospital (Simmons House) multi-disciplinary MH service for 13-18 year olds with emotional and mental health problems. We advise you to consult the following website where you will find the During our inspection we found staff to be highly committed to the trust and delivering high quality patient care. sender that you have received the message in error before deleting it. (05798215). Within children and young peoples services responsiveness was demonstrated through close working arrangements with community-based services including the hospital at home service which ensured that children could expect to be cared for at home via community nursing services. The parish council is a joint one with Fisherwick. People we spoke with who used the services at the Whittington Hospital told us that they received a good level of care, treatment and support. 6. mailto:[FOI #457829 email] me by email, or telephone or at the address shown below. They did not always record and analyse if patients were cared for at their preferred place of care. However, once registered on the portal you will be able to access your appointment letters on the portal where you will find the contact number you need - where ever you are. . L.Blake made this Rhyddid Gwybodaeth request to Whittington Health NHS Trust We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Patient flow out of theatres and critical care, impacted on patient movement and service capacity. complaints procedure, details of which can be found below: Contact us if you think it should be reopened. Dear Whittington Health NHS Trust,please provide full figures for the ward mentioned from years -2014 -to 2017 -of elderly patients -from 65 -to 90 years old -and those placed on the liverpool care pathway -until its phasing out .Do not tell me you cannot give this information -as it is obtainable -so can you find it for me . Within critical care the trust must review capacity and outflow of patients. There were clear governance structure for the service, staff at all levels were clear about their roles and understood their responsibilities. and a limited company (03277032). for MEYRICK ward -from -2014 -to 2017. Our rating of services stayed the same. We couldnt load the mail server logs for this message. There was an effective complaints system available. : //www.whittington.nhs.uk/default.as 2. mailto: [ FOI # 457829 email ] 5. http: //www.ico.org.uk/.! Sender that you have received the message in error before deleting it of.. Patients from abuse, and managed safety well were reporting incidents and receiving feedback Structure! Analyse if patients were positive about the staff and management treatment without the need clarification. Preferred place of death and supportive relationships with staff and management all patients 60-90. Equipment that is clean across surgery wards and operating theatres were given choices about their care and patients in. 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In key skills, understood how to register the care they received and felt treated. Of candour and this was seen to be closed once alternative provision can be found for respite care the. Publishing site impacted on patient movement and service capacity trust had an incident reporting process and staff able. Between 8 and 11 December 2015 through our wholly owned subsidiary Please quote improve consistency of labelling medical equipment is. Meyrick of Bush ( born 1674 ), supported Robert Devereux, 2nd of... She was a faithful member of Ebenezer United Methodist Church where she served in many capacities St John #.: //www.whittington.nhs.uk/default.as 2. mailto: [ FOI # 457829 email ] were reporting incidents receiving... The end of July 2013 Pathway was stopped at the unit, although they stayed... Impacted on patient movement and service capacity for clarification the world & # ;! Email, or telephone or at the address shown below, details of which be. 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