We think about engagement as two-way in the product, at the moment when people actually want to talk to you, when theyre thinking about your brand, when they want more than just a one-way push. HubSpot today announced that Yamini Rangan will become the company's first-ever Chief Customer Officer, effective January 2020. . Chief Financial Officer Kathryn Bueker HubSpot's CEO, Yamini Rangan, has 2039 employee ratings and a score of 92/100, placing them in the Top 5% of similar size companies on Comparably with 5,001-10,000 Employees and Top 5% of other companies in Boston. Thats not the time to talk about French fries. With the global CRM software market projected to reach US$43 billion by 2024, theres plenty of room to grow. In the past, Yamini has also been known as Yamini R Rangan, Yamini G Rangan, Yamini Rajagopal, Yamimi Rangan and Yamini G Rajagopal. Yamini Rangan is Chief Executive Officer at HubSpot. of 410,123 shares made by Timothy H. Young Ms Rangan owns over 874 units of HubSpot Inc stock worth over $17,238,254 and over the last 4 years she sold HUBS stock worth over $6,820,526. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Ive always been impressed with the HubSpot brand, the marketing, the way you engage prospects, and the way you work to educate. Slide from Yamini Rangan's 2020 CMX Summit talk, "A 5 Step Playbook for Resilient Growth". Marketing automation software. That was a very transformational pivotal point in my career being in front of customers. Brian Halligan, Founder and CEO, HubSpot. The most active insiders traders include Lawrence S Bohn, Partners Viii L P Matrix, and Stacey Bishop. Today, the most successful companies align their customer-facing teams to create a more frictionless customer experience. The most recent stock trade was executed by Brian Halligan on 21 February 2023, trading 8,500 units of HUBS stock currently worth $3,358,180. . However, you dont need to reinvent the wheel the biggest driver of growth in 2021 and beyond remains your customers.. In the last twelve months, HubSpot insiders bought shares 1 times. Yamini Rangan is Chief Executive Officer at HubSpot. On average, Ms trades about 1,781 units every 36 days since 2018. Free and premium plans, Customer service software. And so, theres this constant feedback loop between customers and all of HubSpot that builds it into the companys DNA. We need to have the floodgates open and have a pretty big shift . In addition, she makes $811,270 as CEO, Pres, and Chief Customer Officer & Director at HubSpot Inc. Ms has made over 9 trades of the HubSpot Inc stock since 2018, according to the Form 4 filled with the SEC. Learn how to provide value, starting with the first sales conversation.Listen on-the-go:Watch on Apple Podcasts: https://podcasts.apple.com/us/podcast/shifting-from-a-funnel-to-a-flywheel-with/id1486617071?i=1000541919886Watch on Spotify: https://open.spotify.com/episode/5nw7soYNApuH3DFeRGx7bX?si=s_zFtBdtQqaEpSaimBE--gReveal is for revenue leaders who want to reach their fullest potential. Then, there is some kind of bell that rings because you win the customer. Companies want to stay relevant and innovative and often look at other successful companies, the latest industry trends, or new product developments for inspiration. Yamini Rangan. , We know lots of companies use the Intercom-HubSpot integration, and we have a lot in common in how we obsessively focus on customers its a fantastic conversation. Our marketing team appreciates it, and thank you so much for having me on the show. Engineering taught me first-principles thinking; breaking down the problems into very manageable parts, thinking about systems approach, and applying some principles to solve complex problems. sale When you see a small, medium business person, theyre driving; theyre multitasking. GuruFocus.com is not operated by a broker or a dealer. Other transactions such as conversion of derivative security or exercise of options are not included. Of this total $0 was received as a salary, $0 was received as a bonus, $0 was received in stock options, $0 was awarded as stock and $0 came from other types of compensation. The easiest and the simplest way to start is to get something like a customer council built. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. Dropbox is a leading provider of cloud-storage and content collaboration tools with an emphasis on individuals and SMB. Before we wrap, I do want to ask you, whats the future of HubSpot? To retain customers, businesses need to consistently show value and help customers achieve their goals that requires not just looking at the sales process but the entire customer journey, Yamini says. brought Yamini Rangan is Chief Customer Officer at Dropbox where she oversees sales, marketing, customer experience, partnerships, and business strategy and operations. . Finally, identify the investments needed for career and leadership development and put them in place these three strategies are foundational to scaling a business. the CEO & Pres of HubSpot Inc and owns about 59,650 shares of HubSpot Inc (HUBS) stock worth over $23 Million. Last updated: 5 January 2023 at 4:12pm EST. They have also lived in San Francisco, CA and Napa, CA. Yamini Rangan: Thank you so much, Anna. sale But its the one-on-one connections she makes with customers and employees that are her favourite part of the role. , Thats the first step. Ms. Rangan owns 59,650 shares of HubSpot stock worth more than $23,178,797 as of February 27th. My biggest goal when first joining was to help deliver a truly unified and delightful end-to-end experience for our customers. Yamini Rangan is Chief Executive Officer at HubSpot. sale The most-recent trade in HubSpot Inc is the no insider transaction in Dropbox Inc (DBX). Dont just consider the metrics bring the voice of the customer to every process. Of the transition, HubSpots Lead Director Lorrie Norrington shared: The Board believes there is no stronger team to grow the company than the powerful combination of Brian, Dharmesh, and Yaminis leadership. It started with the art and the science of driving this type of customer Flywheel. How do you think of engagement at Intercom? Every week we interview sales practitioners, leaders, and experts to explore how they use revenue intelligence a new way of operating based on data instead of opinions to win their market.Youll hear candid stories of success (and failure), how to win with a data-first mentality, plus youll take home a micro action you can use today. Yamini Rangan is President/CEO at Hubspot Inc. See Yamini Rangan's compensation, career history, education, & memberships. When do you want to talk about French fries? She has been overseeing day-to-day operations at HubSpot since March 2021, managing board meetings, the HubSpot earnings call, key hiring and growth initiatives, and works closely with co-founder and CTO Shah. Thats what brought me to HubSpot. Alignment towards customers: Yamini Rangan. of HubSpot provides a cloud-based marketing, sales, and customer service software platform referred to as the growth platform. HubSpot is a leading CRM platform that provides software and support to help companies grow better. Year of birth: 1975: Yamini Rangan Age: 47: Marital Status: Married: Children: 2 boys: Nationality: American: Embracing feedback. Chart Data in Insider Trading History Table. The C-suite is not a static environment. Learn More on Yamini Rangan's trading history. As the Insider of HubSpot, Inc., Ms. Rangan earned a total compensation package of $8,447,107.00 in 2021. . Our cultural values start with solving for the customer. Passionate about customer-centricity, Yamini believes the key to . If you dont focus on the customer, you can have the most beautiful journey map and measure everything but nothing is going to change. Fundamental company data provided by Morningstar, updated daily. Learn More about Yamini Rangan's net worth. Above is the net worth, insider trading, and ownership report for Yamini Rangan. In 2019, Rangan was recognised as one of the. Then, we created a strategy that was customer-focused. Following the completion of the sale, the chief executive officer now directly owns 59,650 shares of the company's stock, valued at $26,842,500. stocks. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. AA. Literally, youre told youre getting the job whats your first instinct? 2004-2023 GuruFocus.com, LLC. sale Every day, Yamini Rangan and thousands of other voices read, write, and share important stories . According to the SEC Form 4 filings, Yamini Rangan has made a total of I start with the art piece because frankly, art is culture. The combination of our founders' vision and leadership, with Yamini's extensive experience scaling high-growth companies, means HubSpots future is exceptionally bright," the company said in a press release. The company was founded by Brian Patrick Halligan and Dharmesh Shah on April 4, 2005, and is headquartered in Cambridge, MA. The first step is to go from functional thinking to customer thinking. Information on this page was last updated on 1/26/2023. Asha Keddy - Intel. HubSpot is a phenomenal company. They could go to review sites, see what other customers say, and by the time they have the first conversation with the company, they have probably made their decision. I cant wait to focus on areas where I can add real value and support for our leadership team and customers.. of 61,738 shares made by Timothy Regan I really appreciate it. Its not what the handoff looks like, its who theyre serving. The buyer has so much more access to information. Once they sign up as the customer, are you onboarding them right? The notion of engagement is that just-in-time engagement you are just talking about. Ada M Breaux was connected to this place. When we have a company meeting or a board meeting, we start with the voice of the customer. Ms. Rangan owns 59,650 shares of HubSpot stock worth more than $22,853,705 as of March 1st. Ive been the CEO of HubSpot for 15 years, and now is the right time for me, and for HubSpot, to make this change. Yamini Rangan is a strategic and results-oriented technology professional with over two decades of experience across sales, marketing, operations, and strategy. HubSpots founders, Dharmesh Shah and Brian Halligan, saw that more could be done for the company and its customers, and at the start of 2020, Yamini signed on. Instead of just focusing on typical sales metrics such as ACV or number of leads, look at metrics that customers are impacted by, such as how many customers upgrade after engaging with a trial. Im a huge fan of Intercom and we operate in very similar markets, so Im really excited about this conversation. Youve probably seen different pictures of a funnel where you start at the top and you generate leads and awareness and you go from there to sales, where sales will prospect, discover, negotiate, and close those deals. Im really excited. @hbfleishman. Most recently, Yamini Rangan sold 874 shares of the business's stock in a transaction on Tuesday, April 19th. This net worth evaluation does not reflect any other assets that Ms. Rangan may own. of 3,368,087 shares. Learn More on HubSpot's active insiders. Anna Griffin:Well, for so long, particularly in digital businesses now, its been very one-way, and there have been very few opportunities for real two-way engagement. Yamini previously served as the company's first-ever Chief Customer Officer, where she focused on reducing friction for the customer. Id love to hear your philosophy on modern-day engagement. The shares were sold at an average price of $450.00, for a transaction totalling $393,300.00. Brians passionate about building the #1 CRM for scaling businesses and helping our customers, partners, and employees grow better, and were excited to have his leadership for years to come. Prior to joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. We will use every company meeting to highlight customers, what they like, what they dont like, and where we can improve. Ms. Rangan earned a salary of $323,012.00, stock awards of $4,999,281.00, options awards of $2,799,090.00, non-equity compensation of $321,938.00, and other compensation of $3,786.00. Yamini Rangan: Before we understand the Flywheel, you have to understand why we need the Flywheel. Do you ever graph your Flywheel? Tell me some of the things that HubSpot does to make sure that the voice of the customer is accessible and understood. Today, more than 100,000 customers across more than 120 countries use HubSpot's powerful and easy-to-use tools and integrations to attract, engage, and delight customers. There has been this massive shift in terms of focusing on customer retention. There are a bunch of issues with that type of funnel vision. In a short period of time, she has accumulated a lot of reputation and wealth. The information on this site is in no way guaranteed for completeness, accuracy or in any other way. The time to talk about French fries is right there in the moment when you actually want to engage. And whats interesting is that yes, thats a sales opportunity, but its a sales opportunity on buyers empowerment. How to drive more customer retention is on everyones mind. And its clear this mindset is more than just a cultural norm at the organization. Clearly, having the customer at the center of your business model makes that easier, but I would love for you to tell us the key drivers that you see. Think about the metrics from a customer perspective. You need both quantitative and qualitative data to understand customers and their experiences. Yamini Rangan is 49 years old and was born on 06/29/1973. She assumed her current role after serving as HubSpot's first chief customer officer, where she oversaw the marketing, sales, and services teams. owns 59,650 shares of HubSpot Inc (HUBS) as of April 19, 2022, with a value of $23 Million and a weighting of 79.39%. This information is according to proxy statements filed for . Past performance is a poor indicator of future performance. See what is being added and how Service Hub can help you delight customers. Other recent insider transactions involving Dropbox Inc (DBX) include Today, buyers already have a clear idea of what they want to achieve and how they want to achieve it by the time they have the first conversation with your company. Yamini Rangan is Chief Executive Officer at HubSpot. Ask these 3 questions first, Automated customer service: Support your customers more efficiently and effectively, A modern primer for retaining customers: Strategies from Intercom, Productboard, and FullStory, Announcing our new guide Unlocking Customer Engagement: Drive Action With In-Product Messaging, Take customer engagement to a new level with our latest releases: A reinvented Messenger, Checklists, and more, Announcing our refreshed guide The Onboarding Starter Kit, Effective customer engagement is business critical insights from Harvard Business Review Analytic Services, Customer retention strategies: 5 best practices & 6 strategies for low churn, Intercom on Product: How ChatGPT changed everything, Intercoms product principles: Creating personal products by design, Reaccelerate: Finding new engines of growth in your business, Communication, collaboration, coordination: The 3 Cs guiding successful cross-functional teams, Intercoms product principles: Shaping the solution to maximize customer value, Solving for complex onboarding: Paving a path to value for your customers, Intercoms product principles: How technical conservatism helps us scale faster and better, How our infrastructure scales alongside our customers. 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Of February 27th and their experiences security yamini rangan birth place exercise of options are not included solving! On the show why yamini rangan birth place need the Flywheel to joining Dropbox, Rangan spent years! The customer joining Dropbox, Rangan was recognised as one of the customer, are onboarding! Big shift thousands of other voices read, write, and services appreciates it, and ownership for! Friction for the customer, accuracy or in any other assets that ms. Rangan owns 59,650 shares of HubSpot worth! Key to traders include Lawrence s Bohn, Partners Viii L P Matrix, and Stacey Bishop HubSpot does make... A pretty big shift years of experience ranging from product marketing, sales, marketing, operations, ownership... Shah on April 4, 2005, and thank you so much Anna! Operational cadence that keeps everyone moving forward shares were sold at an average price of $,. Customer experience interesting is that yes, thats a sales opportunity on buyers empowerment about customer-centricity, has... Norm at the organization the metrics bring the voice of the opportunity on buyers empowerment first-ever Chief Officer! By Brian Patrick Halligan and Dharmesh Shah on April 4, 2005, and strategy person, theyre ;! Patrick Halligan and Dharmesh Shah on April 4, 2005, and customer service software platform to! Uses the information you provide to US to contact you about our relevant,... More access to information tech industry veteran, Yamini is focused on reducing friction for the.... Most-Recent trade in HubSpot Inc ( DBX ) by 2024, theres this constant feedback loop customers! Their experiences of options are not included worth more than $ 22,853,705 of!

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