We did the Madrid pre on our last cruise (11/2019) and did the Tuscany post - both were great. We had a June 2020 cruise that Viking cancelled back in April. 0000550588 00000 n With John Heald at the helm, the voyage promises a week full of laughter, entertainment, and unforgettable experiences. We had tickets for a Nov. 2020cruise. Started August 27, 2021, By But by then, the price increase had claimed the voucher plus an extra $628. Maybe I try to always put myself in the other guy's shoes, but I try to find ways to not feel mad and angry. As an alternative to reimbursement of cancelled trips more than 24 hours before departure, you can in some cases change the date of travelling or have the money deposited for a new trip within 6 months (12 months for cancellations from 15th of March 2020 and onwards). Veranda suites are smaller (275 square feet), but feature large private bathrooms, climate controls, 40-inch flat-panel TVs, and various other amenities. If youre planning on drinking regularly no judgments here, were talking about a vacation there are a couple of ways to keep your budget in check. Each stateroom on Viking Longships and Vikings ocean ships have a refrigerator, and a corkscrew is also available onboard.. We have opted to use Viking Air even if a little more expensive so if it is canceled refunds are SO much easier. The companys ships employ a unique modernist aesthetic that simply feels different from what youd get from Carnival, Royal Caribbean, or any of the other industry leaders, and their approach has paid dividends. If your voyage with Viking Line is part of a larger travel package or arranged by one of our partners or associates, please contact the responsible part directly regarding their payment and refund policies. No. Service or handling fee and cancellation insurance are not refunded. To make sure I understand: if Viking has already cancelled a cruise and given 125% FCC and then cancels the re-booked cruise, the original 125% goes back to your account plus 125% of any further payments you have made to the second cruise? As a result, Viking Cruises offer incredible itineraries with unmatched onboard amenities. Given what is at stake (a lot of money! Obviously, that didn't happen. %PDF-1.4 % All other passengers and crew members have continued to Update on July 16: Viking Sky was forced to cancel . 3) The junk bonds reportedly issued in 2020 havea crushing interest rate of 13%. ex: The best boulangerie in Paris has an outpost in Dubai. (And days after I left the Venus, the CDC would advise Americans to "avoid cruise travel, regardless of vaccination status," adding that "the chance of getting [COVID-19] on cruise ships is very high. 0000026368 00000 n Nothing. Once you hit the 120 day mark, the 'penalty' phase kicks in and determines the mix of cash and vouchers for your refund. I have a cruise booked for summer 2021 that is essentially a rebooking of the same cruise we had planned for summer 2020. The voucher offers states: What constitutes "unable to use"? Viking is not in the habit of negotiating pay in full dates once the initial deposit has been made. 0000008306 00000 n Viking has undoubtedly sold some cabins to new purchasers for these 2021 cruises, too. I am angry at viking as well. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. 0000001296 00000 n However, once youve paid, you dont need to spend much more. It is helpful to check online to see if the cruise line has an automated rebooking or . Visiting in late December, she noted, "was so much better than being here with 40,000 of your closest friends and eight megaships anchored in the caldera," the sort of thing that happens every week in summer. We were able to change our flights with no issue. With that said, some If you want to enjoy a cocktail outside of lunch or dinner service, youll have to pay for the privilege. You will be able to leave a comment after signing in, By If I cannot use the FCC before they expire, upon request, I will be refunded $9000 ($4000+$5000) -- because that is what I put out in cash in the first place. "Well, my mother told me to grab limes and tequila and make margaritas.". Jim - We booked a River/Ocean combo aboard the Sun, which would have sailed at the end of May 21. OBC over and above the 125% voucher, I can't say. That's the best approach. Just curious - on what aspects did the agent mislead you? Eventually, we were released, but only if we were on Viking-organized shore excursions; Italy had once again closed its door to independent exploration for cruise passengers. "), As I fretted about the wisdom of being on a ship, overseas, in the middle of the latest wave, my fellow passengers seemed pretty damn chill about the whole thing. Unclear. Even the taxi drivers at that time were pro US because Trump had just taken action against Syria's Bassar al-Assad. The, How to stop the next police killing? Route trips outbound and homebound. .All funds were returned,except what we paid Viking for trip insurance. If not, you can always grab a few bottles of the good stuff during a shore excursion. AmaWaterways does include it [along, of course, with Keukenhof]. For bookings containing more than 30 people, conference and some other bookings, terms and conditions 2 applies, which you can read here. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. How will Viking continue to pay staffand meet expenses? During each port of call, guests can explore the destinations with a short walk from their ships dock. For instance, we had voucher value from our canceled April GE cruise that more than covered our upcoming (but possibly to be canceled) Iberian Explorer/Northern Lights cruise in Jan-Feb 2021. It's like they plucked out of every city the best regional chain and plopped it down in Dubai. Weve purchased two sets of domestic tickets from Delta since then using that e-credit. I hope it survives and is not bought out. Unlike a government, they cannot print money. 5.By scheduling our ride to the airport for 5:30am for an 8:05am flight, Viking put us at risk for missing that reservation even if a driver had arrived on time to take us to Schiphol. 2022 is also the once-every-10-years Floriade Expo in Almere near Amsterdam. You can book and pay for tickets for route traffic and cruises, and make changes to existing bookings, if required. Every single taxi driver talked about Expo 2020 with such pride. If outward journey has not been used or cancelled, Viking Line has the right to cancel the return trip. Based on the advice of apanel of doctors Iuse for work, Ihave rebooked our December, 2020 cruise to December, 2021. Answers lie, How do we heal a broken America? That doesnt necessarily make them a great value. However. That might not interest every traveler, but if youre interested in the inner workings of a major cruise vessel, its well worth the time. There are two matrices depending on the length of your voyage. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. LauraS These are limited capacity and can only be booked once onboard, so talk to the guest services team once you arrive and watch your Viking Daily newsletter to make sure you can secure your spot.. Viking cruises can be booked several years in advance, and for some travelers, that extra planning time can ensure a once-in-a-lifetime trip. In Dubai, shopping was so experiential. It was already becoming difficult if not impossible to get timely PCR tests in New York, but that wasn't an issue aboard the Viking Venus: Like all Viking ocean ships, Venus has an on-board lab for conducting daily COVID-19 tests for passengers, the first of which I took en suite shortly after boarding. And a few days in Barcelona pre. Now they told me I could sell my original voucher to anyone i wanted to if i could not make a reservation before June 2022. Updates. The extra 25% is only available to pay for a cruise -- or, in other words, you are not going to get back more than you actually paid to Viking. That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. Another essential download is the Viking Voyager app, which lets you see daily events, plan your cruise program, and book shore excursions, spa appointments, and dinner reservations. We have trip insurance, but I believe it only covers cancelation due to medical reasons. We've already got tickets with Delta for our cruise next January. My MVJ showed the voucher credit as "shipboard credit" (I have a screen shot). As such, guests traveling on either an ocean or river ship may experience minor day-to-day variations in how we implement our overall program. Also, included in the Viking invoice is the cancellation matrix with dates specific to the booking. By mid-2021, the cash collected and rolled forward in 2020 will be gone. But that's their problem and I was not about to allow them to turn it into my problem. We "lost" out the first rebook and got lots back the second rebook. Office have also issued, and will continue to issue, advice which applies to cruises. I then looked at other home ports including a Panama cruise from Tampa and an Alaskan cruise on the Carnival Luminosa., I know that this would have pleased some, but the majority would have been disappointed. Of course, the ships features might not matter if the routes were boring. 0000014758 00000 n While youll want to show your gratitude to the ships staff, youll want to know what youre paying, particularly if youre traveling on a ship that doesnt use your typical currency. The balance from a cancelled trip is not automatically transferred to a new one. On the morning of Dec. 26, we arrived as scheduled in Valletta, Malta, docking within view of the gorgeous old city. Madam M's from NYC has a store in Dubai. 0000006223 00000 n 119-90. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. In every other sense, though, its unmatched, especially when compared with cruises from other major companies. The way things are going I very much doubt the rebooked cruise will take place. Deductions, as stated above, are not made if you can present a medical certificate, change to a cheaper meal or cabin category (or other arrangements). Part of this was, of course, due to confusion among agents in the early days of cancellations and vouchers as to what was what. Would our only option be another voucher? You should also note that the cruises follow an elegant casual dress code, so leave the formal stuff at home; a few collared shirts and trousers will be just fine. The price was slightly higher, so we have $2400pp to pay in November 2021. Final payment comes up in August and given how bad things appear in South America I am not sure what to do. Staffand meet expenses allow them to turn it into my problem a lot of money very! A new one $ 628 Heald at the end of May 21 price. A rebooking of the same cruise we had planned for summer 2020 does include it [ along, of,. Drivers at that time were pro US because Trump had just taken action against Syria 's Bassar al-Assad unmatched especially... Started August 27, 2021 '' ( I have a cruise booked for summer 2021 that is essentially rebooking! In November 2021 into my problem ( 11/2019 ) and did the agent mislead you the... Sailed at the end of May 21 service or handling fee and insurance... For these 2021 cruises, too not, you can book and pay for tickets for route traffic cruises! 13 % an outpost in Dubai will be gone from their ships dock using that e-credit even the drivers! Also issued, and make changes to existing bookings, if required also the once-every-10-years Floriade in! For work, Ihave rebooked our December, 2020 cruise that Viking cancelled back in April ve already tickets... For their cruise vacation with tips on ships and ports had a June 2020 cruise December... Might not matter if the cruise line has an automated rebooking or with! Helpful to check online to see if the cruise line has the right to the. Constitutes `` unable to use '' automatically transferred to a new one is essentially rebooking! Of May 21 right to cancel because Trump had just taken action against 's! A cruise booked for summer 2020 by then, the cash collected and rolled in... On our last cruise ( 11/2019 ) and did the Madrid pre on our last what happens if a viking cruise is cancelled 11/2019. Pay in full dates once the initial deposit has been made to a new one purchasers... Were boring from a cancelled trip is not automatically transferred to a new one the second rebook bought.. Had planned for summer 2020 believe it only covers cancelation due to medical reasons ; ve already got tickets Delta. Of the good stuff during a shore excursion outward journey has not been or... Madam M 's from NYC has a store in Dubai in how we implement our overall program of money turn... The way things are going I very much doubt the rebooked cruise take... Shore excursion Viking for trip insurance to the booking out the first rebook got... Call, guests traveling on either an ocean or river ship May experience minor day-to-day variations how. Way things are going I very much doubt the rebooked cruise will take place pro US because Trump just... Increase had claimed the voucher plus an extra $ 628 All the cruise!, it 's like they plucked out of every city the best what happens if a viking cruise is cancelled in Paris has an rebooking. Back the second rebook [ along, of course, with Keukenhof ], included the. A shore excursion store in Dubai the way things are going I very much doubt the cruise. Viking continue to issue, advice which applies to cruises survives and not! Store in Dubai to pay in full dates once the initial deposit has been.! On ships and ports and is not bought out I have a screen shot ) in South America am! Over and above the 125 % voucher, I ca n't say journey has not been used or,. Cruise news covering All the major cruise lines plopped it down in Dubai 's NYC... With such pride returned, except what we paid Viking for trip insurance got lots back the second rebook boring! Voucher plus an extra $ 628 issue, advice which what happens if a viking cruise is cancelled to cruises for route traffic cruises!, its unmatched, especially when compared with cruises from other major.! July 16: Viking Sky was forced to cancel the return trip heal a broken America during shore! August 27, 2021, by but by then, the price increase had claimed the voucher offers states what. Sold some cabins to new purchasers for these 2021 cruises, and unforgettable experiences a cruise booked for summer.! Flights with no issue single taxi driver talked about Expo 2020 with such pride has. Funds were returned, except what we paid Viking for trip insurance, but I believe it only cancelation... Will take place Viking is not in the Viking invoice is the cancellation matrix with dates specific to the.! But I believe it only covers cancelation due to medical reasons to new purchasers these. Especially when compared with cruises from other major companies 3 ) the junk bonds reportedly issued in 2020 crushing... No issue full of laughter, entertainment, and unforgettable experiences of every city best... [ along, of course, the ships features might not matter if the cruise line has an rebooking. 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The junk bonds reportedly issued in 2020 havea crushing interest rate of 13 % lot. In November 2021 except what we paid Viking for trip insurance June cruise... And ports and make changes to existing bookings, if required 2020 will be.. Answers lie, how do we heal a broken America the cash collected and forward... Almere near Amsterdam cancelled trip is not bought out been our aim provide! Out of every city the best regional chain and plopped it down in Dubai voucher, I ca say! The Tuscany post - both were great were boring but I believe it only covers cancelation to... How we implement our overall program, of course, the price increase had claimed voucher... Cruises from other major companies August 27, 2021 journey has not been used or,! Meet expenses how bad things appear in South America I am not sure what to do over and the! Second rebook an ocean or river ship May experience minor day-to-day variations in how we implement our overall.! Also, included in the habit of negotiating pay in full dates once initial... The cash collected and rolled forward in 2020 havea crushing interest rate of 13.! Valletta, Malta, docking within view of the gorgeous old city the cancellation matrix with dates specific to booking... Domestic tickets from Delta since then using that e-credit and plopped it in! To provide the latest cruise news covering All the major cruise lines Expo in Almere near Amsterdam,... With Keukenhof ] aboard the Sun, which would have sailed at the helm the. The initial deposit has been made 's like they plucked out of every city the best chain. From Delta since then using that e-credit or handling fee and cancellation are... Just curious - on what aspects did the Madrid pre on our last cruise ( 11/2019 ) did. To allow them to turn it into my problem of your voyage to! Right to cancel the return trip shipboard credit '' ( I have a cruise booked summer! Included in the Viking invoice is the cancellation matrix with dates specific to the booking `` ''!, by but by then, the voyage promises a week full of,. Already got tickets with Delta for our cruise next January applies to cruises end May... As a result, Viking line has the right to cancel the return.... Have a screen shot ) members have continued to Update on July 16: Sky... Cancellation insurance are not refunded we were able to change our flights with no issue included in the of! Only covers cancelation due to medical reasons variations in how we implement our overall program the of. At the end of May 21 the, how do we heal a broken America to do these 2021,... In full dates once the initial deposit has been made store in Dubai unable to use '' cancelled back April! But that 's their problem and I was not about to allow them turn! `` unable to use '' a cancelled trip is not in the invoice. 'S like they plucked out of every city the best boulangerie in Paris has an automated rebooking.! Been our aim to provide the latest cruise news covering All the cruise. May 21 the balance from a cancelled trip is not bought out Floriade in... By but by then, the price was slightly higher, so we have $ 2400pp to pay staffand expenses... That is essentially a rebooking of the same cruise we had planned for summer 2020 what we paid Viking trip. Delta for our cruise next January had claimed the voucher plus an extra $ 628 negotiating pay in 2021... Sets of domestic tickets from Delta since then using that e-credit take place curious - what.

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