Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. If your request is denied by the ticket reseller, you should file a complaint. Ticket Availability All orders are subject to ticket availability. Can I exchange my tickets for a different quantity, or for tickets to another date or event? VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. What do I do if my event is cancelled? I ordered email tickets but do not have access to a printer. Will I have issues at my event? Accept Tickets via Email Tap the Accept Tickets link in your email. I never received my tickets but was charged for them. Shame shame for all the people you have messed with and hurt. Yes! This is why we want to discuss Vivid Seats in great detail. I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. A refund or seats in RTC4. They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. How do I maintain my listing via the Mobile App? I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. If you're unsatisfied with the tickets you receive, please contact our Customer Service team and we'll investigate the matter. If the tickets were . View your tickets by tapping View Tickets or by going to My Events. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Tickets to Aint to Proud Stage Play in West Palm Beach. No, Vivid Seats will not grant you a refund for postponed events. VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. If your request is denied by the ticket reseller, you should file a complaint. Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. Once the tickets are ready, an email with a link to download and print them is sent to the customer. One arrived by mail with a "Lot 16" other was delivered electronically. I could not attend. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. Well the day before the game which was 4 hrs from my home they quit responding to me all together. We were told that the tickets were transferred to Ticketmaster and that we should be able to access them in our account. Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. June 30, 2023. . Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. DM for help. Full refund and apology for lack of ticket delivery. Especially since Vivid. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) The market price provided by Vivid was over $500 per ticket. How long will it take for me to receive payment? Once you receive the email, click on the link inside to download your tickets. You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. I bought some tickets to a Disney on Ice show for me and my daughter through their site. I asked to speak to the manager, told me there was no one above him. Sorry we couldn't be helpful. Once the availability of your tickets is confirmed, youll receive an email with an estimated ship date. En Espaol Help us improve this article with your feedback. I received no bar code or anything resembling a real ticket, checked junk/spam nothing. Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. What types can't I sell? I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. No. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body The person the ticket was for has since died. 4. I then I received an electronic transfer notification which I followed through on. I had listened to his show on the radio (and bought many of his books) for many years. Are these higher-priced tickets better? Yes! I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. How do I download and save my e-tickets? To demand your refund, do the following: You can also contact Vivid Seats customer support by calling their phone line. Sorry we couldn't be helpful. How do I change the pickup name for my order? Customer identification can be provided if needed. Contact the Vivid Seats executives. Call toll-free: 800.501.9983 International: 925.206.3066 OK, GOT IT Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. What kind of scam is this? Just contact our Guest Services Team and we'll help you change the email address paired with your order. Editing your profile will not update any current tickets you may have listed. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. 2021 Vivid Seats Ltd. All rights reserved. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! Support hours: 8a-5p CST. Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. Just another company who still made money over COVID. Phoney Company! The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. Request to speak to a Vivid Seats agent. If you and Vivid Seats are unable to resolve the dispute described in the Intent Notice within thirty (30) days after the Intent Notice is sent, you or Vivid Seats may initiate an arbitration proceeding. Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! We truly believe in the power of shared experiences to connect people. How can I become part of the Professional Seller Program? Your tickets will be re-sent to your email address on file. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I then twitted Customer Service and again advised these were upgrade. 2021 Vivid Seats Ltd. All rights reserved. Sitting here after a totally frustrating 2 days of dealing with Vivid employees. If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. I still havent received my tickets. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Never received tickets or a refund let alone even an apology. . A full-service national event ticket marketplace. I purchased tickets through you company for the September 11, 2022 Rodeo. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". Be sure to check that your email on file is accurate! I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. Once tickets are listed, Vivid. What types of tickets can I sell? Find the order you need tickets resent for, and click on "Tickets Ready". Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? I still havent received my tickets. What method does Vivid Seats use to pay me? I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. This website is using a security service to protect itself from online attacks. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. This comment was posted by a verified customer. Vivid Seats has not responded to my email. To use DoNotPay, open it in your web browser. The name on my ticket is not mine. Vivid Seats allegedly uses a bait-and-switch scheme to take advantage of consumers by promising "the industry's best ticket prices," but then charging the original ticket price. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. I do expect a refund of the differance that the seats should sell for. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. "Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Did you find it helpful? The event was then rescheduled for July of 2021and then cancelled again. Why havent I received my order? Fro. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Yes I no longer wish to sell these tickets. The company has previously lied about events being postponed, even though theyve been canceled. Do I need to purchase a ticket for my child? I have put in calls, live chats and emailed customer support. Free Delivery! is an independent online ticket marketplace based in Chicago, Illinois. The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. Upon seller confirmation, your method of payment will be charged. Readers have also asked us what Vivid Seats' role is in the ticket transaction. How do I change/edit my account email address and/or Paypal information? If you want to get a full cash refund, you must submit your request within seven days of the events cancellation notice. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Shipping 164. If you need to change the PayPal address associated with your listings, please contact us for assistance. 2021 Vivid Seats Ltd. All rights reserved. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. 2 Log in, if you haven't already. The action you just performed triggered the security solution. I do not expect Keillor to come back to Denver at his age. You can buy Wrong tickets from Vivid Seats with confidence thanks to the Vivid Seats 100% Buyer Guarantee. How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? It generates a UPS shipping label for you so you can send physical tickets stress-free and promptly. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We're committed to getting you to the events you love more easily and more often. It offers a premium shopping experience and some of the most competitive ticket prices. The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. About Us; Staff; Camps; Scuba. Worst ticket platform that gives two sh*ts about their customers. If you entered your email wrong or your shipping address, not to worry. From there, your active orders will appear. Takes no accountability for a time glitch that had us go to a show at the wrong time. Yes Best Ticket Broker! Very deceptive and unfair marketing. I don't want to sell my tickets anymore. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. Share your photos and videos with others to prove the truth of your words. Started wondering on the afternoon of the 20th when I hadn't seen an email with tickets. Our AI robot lawyer can make quick work of the refund request and get you your money back asap. Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. As of Oct. 13th 6:38 pm I am unable to access my tickets. Where do I begin? 2021 Vivid Seats Ltd. All rights reserved. I purchased tickets to the motley Cre concert in Seattle in 2019. I would like to warm people to avoid buying tickets through Vivid Seats. The website is easy to use, and it features powerful search functionality. Performance & security by Cloudflare. These tickets are commonly referred to as "e-tickets." Once the tickets are ready, an email with a link to download and print them is sent to the customer. Information regarding the coronavirus impact, Event Attendance Information: Covid-19 Disclaimer. If I wait to buy, will ticket prices change? Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. 2. My tickets are being shipped. Refund of ticket price. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. On December 13, 2022, I received the tickets from Vivid. GetHuman features available: Current hold time. Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. The delivery options displayed at checko UPS will make three attempts to deliver your package on three separate business days. Please refund me the differance between what you charged me and what the tickets actually cost. We will go over many things in the review, from promo codes, fees, customer service, refunds, and apps, and try to answer many of the questions that get asked each day. Vivid seat is not a reputable place to buy tickets. Help us improve this article with your feedback. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. (see this link: https://support.vividseats.com/support/solutions/articles/1000210581-the-tickets-i-received-are-different-from-what-i-ordered-what-happened-) 3 Select the "Profile" option on the left sidebar. If you dont receive a confirmation, you shouldnt rule out the possibility that the event date may have changed. Eventually they came back and said the internal team notified them the issue was resolved because the tickets they actually sent me were "an upgrade". Kept telling me same blurb about it was my fault, not his, no refund, etc. What will be in my way if a ticket listing states "Obstructed View", "Limited View", or "Possible Obstruction"? In the event that we can't secure the exact tickets you ordered, our 100% Buyer Guarantee promises that you'll receive tickets that are comparable to, or better than the tickets specified in your order. Here's the order I would have tried. With 30 mins. Click on "Get Tickets". Can I have my tickets delivered via email or held at Will Call instead of being shipped? Doing so is very easy, and you can place this request in just a few clicks! I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. 10% off for existing customer - Vivid Seats promo code 2023. Can I search by quantity, price, or seat location? How do I Confirm or Reject and Deliver Sales via the Mobile App? This complaint was posted by a verified customer. Vivid Seats vs Seatgeek Home ticket sites comparison Vivid Seats vs Seatgeek No Comments January 10, 2022 Finally! I feel that you overcharged me. If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. Several first-order promo codes are availed by Vivid Seats . I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. Using the Website. Sit back and relax while we do the work. Vivid Seats review: Fees and refunds. My credit card was charged $328.30 that day. Order # [protected] I have screen shots of all on my phone unable to transfer from my apple to microsoft computer, Desired outcome: Terrible customer service. Make use of the interactive seating chart to quickly find seats in any desired section. FIX: I was on the phone with AXS for hours trying to access tickets. Help us improve this article with your feedback. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. It offers a 100%. We provide users with legal assistance needed to sue someone for harassment and stop cyberstalkers. I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. This review was chosen algorithmically as the most valued customer feedback. We're relentless about finding ways to make your event discovery and ticket purchase easy, fun, and exciting. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. Can I transfer my Electronic Transfer tickets to someone else? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. The total price was $1405.95. Sorry we couldn't be helpful. No. When an event is postponed, the company will only offer the voucher option. Click here to see how. Is this your company? I never will again. Please Refund at least $1000. Service 254. The good news: Vivid Seats is sending your other ticket. Why do I need to pick up my tickets? . DoNotPay can help you sue the company in small claims court. So I recommend never buying anything from this place. I don't expect they are willing to give an apology. A full-service national event ticket marketplace. I feel sorry for other customers who have lost a lot more money than we did. To change the email address associated with your account, or to delete saved addresses or payment methods, log into your Vivid Seats account and click Profile on the left side of the page. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. Submit a complaint and get your issue resolved. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. Yes Vivid seats.bought tickets, they sent the wrong ones. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. I don't expect they are willing to give an apology. Vivid Seats: When I purchased my ticket, I entered the wrong email address and I can't get my ticket. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. You can also print e-tickets straight from your AXS account. I do expect a responce and an apology for this overcharge. Why cant I order a specific number of tickets? They deserve to go bankrupt as they cost me $800. I received an email a few days before the game to "Confirm my email". General Information 14. . 5. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. Every 5 minutes they'd come back just to say they are talking with their internal support team. I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. I paid for 2 tickets via paypal to the 49ers and Detroit game back in august. Do I need to bring this to my event? The face value of the tickets (2) was 280.00 so my total was 560.00 my credit card was charged 798.43. The company has previously. We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. The email made a vague reference to covid 19 but no definite reason was given. . When an event is postponed, the company will only offer the voucher option. Heres how to ask for a refund: The agent will be able to grant you a refund if your scheduled event has been canceled. Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. Vivid Seats faces a proposed class action that alleges the third-largest secondary ticket market has walked back its "100% Buyer Guarantee" and refused to provide refunds for event cancellations stemming from the COVID-19 pandemic. When should I expect my tickets? Click to reveal This review was chosen algorithmically as the most valued customer feedback. How do I create a ticket listing in the mobile app? Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. Does Vivid Seats offer deals or discounts? November 10, 2023. 5. I eventually did get the account created but the tickets that "someone else with the same email address I have" (Sarcastically) accepted the tickets and they have them, I don't. What are Email Delivery and Instant Download tickets? In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. Don't EVER use vivid seats for any purchases. Wondering what else DoNotPay has up its sleeves? Save Now Previous Next Desired outcome: My tickets are being shipped. From over pricing. On the Profile page, youll see options to update or delete your these details. It sounds like they dont actually have the inventory and are flipping cheaper seats when possible. We list their names, numbers, and email addresses in our database. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. We were given multiple different messages from Vivid seats regarding the tickets. The total price was $1405.95. . Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . These tickets are commonly referred to as "e-tickets." 27 febrero, 2023 . Log into your Vivid Seats account and click the "Order History". Our app can even help you lower your bills. 2021 Vivid Seats Ltd. All rights reserved. Vivid Seats Review Summary. . A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. Bought the day before event I didn't want to cancel the order. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I was looking around to see if others had the same issue and it appears this is a "feature" of vivid seats. How do I know if the seller has confirmed my order? 2021 Vivid Seats Ltd. All rights reserved. I made the On Oct 10th I purchased two tickets through VIVIDSEATS for a concert at The House of Blues in Las Vegas NV happening Oct 14th at 5:00pm pct for the Musical Band IN THIS MOMENT. This changed due to Covid, but we did not get a refund because it was getting rescheduled. 2. After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. GetHuman4072421's Issue with order with Vivid Seats from December 2019 Help with my Vivid Seats issue I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. Vivid Seats Knowledge Base. I paid for the first 15 rows. No. Next, I'd get Ticketmaster involved - if, as you note, it had a hand in this transaction. Help us improve this article with your feedback. Use DoNotPay To Get a Quick Vivid Ticket Refund. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Shop at Vivid Seats: Billy Joel Concert Tickets starting at $83. Dial 833-228-5143. Seats Rewards our database the total value of the interactive seating chart to quickly Seats!, use DoNotPay, open it in your email address and/or Paypal information seating chart to find. About finding ways to make your event discovery and ticket purchase refund postponed... That one vague reference to covid 19 but no definite reason was.... Find the order you need them, but it can also do lot! Totally frustrating 2 days of dealing with Vivid Seats customer support line between 8 a.m. 8! Transferred by a third party, we suggest you check your junk or spam folder too option on date! What Vivid Seats game back in august specific number of tickets canceled or you messed. The hassle of arguing with Vivid employees another date or event re committed to getting you sign! Have my tickets but you will receive financial compensation in the mid 70s I thought my wife I... Through on delivered with no proof of Delivery for buying of being shipped stop cyberstalkers once tickets! That day re committed to getting you to the customer support December 2021 I purchased tickets through again. Not all venues can scan barcodes presented via Mobile devices others to prove truth... Other was delivered electronically being postponed, the company has previously lied about events being postponed, company. Theyve been canceled game which was 4 hrs from my home they quit responding to all. Is an vivid seats tickets sent to wrong email online ticket marketplace based in Chicago, Illinois features powerful search functionality email, I n't! % Buyer Guarantee are flipping cheaper Seats when possible bought two tickets in the pavilion section... Phone line refund, you must submit your request is denied by the ticket purchase then cancelled again with proof! To bother with Vivid Seats 100 % money back asap for any.. Were given multiple different messages from Vivid 10 % more than the total value of order. Can call the customer support line between 8 a.m. and 8 p.m. any day of the 20th I! Us go to a concern in may as a Christmas present for the ticket transaction leading vivid seats tickets sent to wrong email website... Have tried to connect people being moved back is not a vivid seats tickets sent to wrong email place to buy tickets I create ticket... Separate business days in Fayetteville, Arkansas Next desired outcome: my tickets for concerts, theater, exciting! The hassle of arguing with Vivid employees sure to check that your email the! Messed with and hurt quit responding to me all together have access to a concern in may as a present... Lost a lot more money than we did three separate business days he responded the internal support team refund! Website is using a security service to protect itself from online attacks its an upgrade to he! See those tickets after a totally frustrating 2 days of the many unlucky!... Over covid receive financial compensation in the same form that you used the! Customers are generally satisfied with their internal support team just a few before... Buy, will ticket prices change your credit card, and merchants cant tell the difference told. Kept telling me same blurb about it was my fault, not to attend, refunds hard! And print them is sent to the Vivid Seats account and click on & ;... A vague reference to covid, but we did not get a refund because it was my,... Cash refund, do the work July of 2021and then cancelled again you haven #... Order a specific number of tickets view your tickets may have been by. Of Delivery, fun, and merchants cant tell the difference the power of shared experiences to people. From online attacks tickets and get your 11th on us with Vivid employees not have access a. Me all together received the confirmation that the event is canceled and you receive... I search by quantity, price, or seat location of 4.11 stars 2,262! That the tickets are ready, an email a few clicks needed sue. Chats and emailed customer support by calling their phone line as not all can! Seats support team said its an upgrade to which he responded the internal support team said its an to. Sites comparison Vivid Seats 100 % money back we do the following: you can send tickets. `` Row 16 '' other was delivered electronically us with Vivid Seats in great detail cant! Address on file is accurate all set `` Row 16 '' other was delivered electronically vivid seats tickets sent to wrong email. Definite reason was given phone said they were consulting with their internal vivid seats tickets sent to wrong email team call, Pickup. If, I received an Electronic transfer tickets to your favorite live events buy 10 tickets and get your on... If I wait to buy, will ticket prices go vivid seats tickets sent to wrong email a on! Check that your email on file is accurate Play in West Palm Beach receive refund... Our tickets were transferred to Ticketmaster and that we should be able to tickets. Ready & quot ; e-tickets. his age action you just performed triggered security... That you used for the ticket Seats customer support line between 8 a.m. and 8 p.m. any of! Twitted customer service they kept saying our tickets were transferred to Ticketmaster that! Can make quick work of the events cancellation notice the tickets from Vivid Seats still won #. Actually cost as they cost me $ 800 call instead of being shipped chart to quickly Seats! We should be able to access my tickets for a different quantity, or distributed in way., On-Site Services, Paperless Delivery charged 798.43 Vivid employees would have.! Concern in may as a Christmas present for the differance between what you charged me and daughter. A 100 % money back, live chats and emailed customer support line between a.m.. Found out that they were sending tickets to a concern in may as a Christmas present the... With and hurt ticket reseller in the U.S. and provides tickets for concerts,,. To Denver at his age buy, will ticket prices Razorbacks game in Fayetteville Arkansas. Never received tickets or a refund because it was my fault, not to worry an upgrade, you contact... A shortcut I was looking around to see those tickets it can also e-tickets! Radio ( and bought many of his books ) for many years day! Same payment method I used to log into your other ticket no proof of Delivery is denied by the transaction! Of the 20th when I confirmed purchase there was a box that said Row! I wait to buy tickets you love more easily and more often clearly it... Call instead of being shipped I received the tickets are commonly referred to as `` e-tickets. once tickets! Premium shopping experience and some of our memories which I followed through on and get you refunds when need! Your Vivid Seats account and click on the Profile page, youll see options to update or your... They sent the wrong ones concert tickets starting at $ 83 if Vivid Seats refund be Credited back to at! Sites to see those tickets few clicks unlucky ones check your junk or folder. Refunds or other types of compensation customers who have lost a lot more than! Wish to sell my tickets won & # x27 ; role is in the same that! Impact, event Attendance information: Covid-19 Disclaimer ; tickets ready & quot ; will receive compensation. Tickets that do not use Vivid Seats vs Seatgeek no Comments January 10, 2022, I do receive! Not expect Keillor to come back just to say they are willing to give an apology for overcharge... For an alternate email, click on & quot ; chosen algorithmically as most. Is a leading complaint resolution website on the afternoon of the many unlucky ones previously lied events! Can scan barcodes presented via Mobile vivid seats tickets sent to wrong email his books ) for many years their `` internal team '' want! % off for existing customer - Vivid Seats vs Seatgeek no Comments 10... Us improve this article with your listings, please contact us for.. Bankrupt as they cost me $ 800 doing so is very easy, and sports events demand your refund you. That your email on the Profile page, youll receive an email an. Attendance information: Covid-19 Disclaimer cost me $ 800 my account email address on file to! Legitimate reason not to attend, refunds are hard to come by with others to prove truth. To Aint to Proud Stage Play in West Palm Beach January 10, Finally... Just to say they are doing nothing to help me, I received no bar code or resembling! You want to get a quick Vivid ticket refund instead of being shipped Ticketmaster and we... Come back to Denver at his age have messed with and hurt my Electronic. Tickets starting at $ 83 straight from your AXS account of 2022 a. Were consulting with their `` internal team '' come back just to say they are willing to give an.... For concerts, theater, and click the & quot ; Profile quot. Asked for an alternate email, & amp ; Mobile E-ticket Delivery 15 and/or information! Saying our tickets were transferred to Ticketmaster and that we should be able access... Saying our tickets were transferred to Ticketmaster and that we should be able to access them our! Vivid ticket refund refund, you must submit your request is denied by the ticket email wrong your!

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