By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. This individual will be on the front-lines responding to a variety of inquiries from our International healthcare providers and patients. This individual will be on the front-lines responding to a variety of inquiries from our International healthcare providers and patients. About The Client Services Specialist Role. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Please apply even if you dont meet all of the What you bring requirements noted. Can also work with little to no supervision in order to get everything they need to get done and in a timely fashion, Collaborative - someone who is great at working within a team and collaborating on information, training and/or improvements to SOPs, Urgency - the most successful candidate will be confident, display a sense of urgency to get things done, know how to prioritize their work, have follow-through and remains calm but thrives under pressure when pressing issues arise. AS. USA National Pay Range $17.69$23 USD. Your input helps Glassdoor refine our pay estimates over time. Key Responsibilities. The average salary for Client Services Specialist, International - EMEA Team (EST) at companies like Invitae Corp in the United States is $117,986 as of August 29, 2022, but the range typically falls between $97,488 and $138,485. Experience using Google Apps, Mac OS X, and CRM applications such as Salesforce Lightning, Must be able to travel 2-3 times per year for required CS Training, On a typical day, you can anticipate to work heavily through Salesforce on cases and doing phone and email outreach (60%), submitting Jira tickets for bugs and other lab inquiries such as turnaround time (5%), working closely with accessioning, data processing, CRM and sales teams to fix mistakes or issues that arise (15%), logged into phones (100%), attend trainings and meetings (5%) and be able to manage workflow and communication through different applications and systems (15%), such as but not limited too: Slack, gmail, gchat, Jira, Salesforce. Provides counseling to family regarding pre-service requirements and specific appointment Elite Transit Solutions - Chicago LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member. The individual will be expected to work cross-functionally across many departments such as sales, billing, client relationship managers, and lab teams in order to best serve our clients. This individual will also be an exceptional team player and will help cover other international regions when coverage is needed. Other. The job duties include, but are not limited to the following: * Facilitate cash movements into and out of the firm via various platforms (ie. We are seeking to add a Client Services Specialist to support our dynamic International Team. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. And on a monthly/weekly basis you can expect to complete competency and compliance quizzes to retain information and changes made to policies, processes and products offered, Overtime will sometimes be needed in order to resolve an urgent and time sensitive issue or order, or to help maintain region demand and case volume, If bilingual, must be fluent in speaking, reading and writing in Spanish, Open to working some holidays, as needed to maintain region demand. Some tasks would include, but not limited to: educating clients on our policies and processes, scheduling mobile phlebotomy, coordinating shipping logistics and clearing customs, answering billing questions or collecting payment, and resolving any order processing or systems issues. I spend my days doing things and figuring out ways to do them that nobody has ever done before. Account management or client relationship experience is a plus. Caso continue recebendo esta mensagem, $4,830,966. Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. Virginia ranks number 13 out of 50 states nationwide for Client Services Specialist salaries. Audit incoming customer calls following established policies and procedures in an efficient and quality manner. Responsibilities Works as a productivity specialist for the agency by providing consultation ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 5 days ago, Penmac Staffing - Decatur Onze Experience using Google Apps, Mac OS X, and CRM applications such as Salesforce Lightning, Must be able to travel 2-3 times per year for required CS Training, On a typical day, you can anticipate to work heavily through Salesforce on cases and doing phone and email outreach (60%), submitting Jira tickets for bugs and other lab inquiries such as turnaround time (5%), working closely with accessioning, data processing, CRM and sales teams to fix mistakes or issues that arise (15%), logged into phones (100%), attend trainings and meetings (5%) and be able to manage workflow and communication through different applications and systems (15%), such as but not limited too: Slack, gmail, gchat, Jira, Salesforce. Preference on being able to run Salesforce reports and identify regional trends. Wed greatly appreciate it if you can take a quick moment to make your selection(s) below. los inconvenientes que esto te pueda causar. Client Services Quality Assurance Specialist, Detailed skills and competency reports for specific positions. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.We truly believe a diverse workplace is crucial to our company's success and to better serve our diverse patients. Average Salaries at Invitae Popular Roles Software Engineer $149,407 per year Senior Software Engineer $176,518 per year Customer Success Manager $86,065 per year Software Development Site Reliability Engineer $148,028 per year Automation Engineer $117,574 per year Software Test Engineer $118,259 per year Management Regional Manager Your job seeking activity is only visible to you. Weve created a culture that empowers our teams and our teammates to have the biggest impact and to explore their interests and capabilities. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. In the third quarter, we continued to deliver positive results as the organizational realignment and expense controls we put in place resulted in another quarter of improvements in our non-GAAP gross margin and operating expense, as well as our cash burn. Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. Some tasks would include, but not limited to: educating clients on our policies and processes, scheduling mobile phlebotomy, coordinating shipping logistics and clearing customs, answering billing questions or collecting payment, and resolving any order processing or systems issues. Equity. Its my goal as a leader to support the people on my team who are looking for opportunities to expand their skill set and work on interesting things. Located in the U.S. and can commit to working 9am-6pm pacific standard hours Mon-Fri, but is also flexible to cover earlier shifts when needed, Preference for experience in interacting with international clients, handling high call/email volume, Exceptional oral and written communication skills, Excellent organizational and multitasking capabilities, Can problem-solve and exercise critical thinking in a dynamic and rapidly changing environment. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.We truly believe a diverse workplace is crucial to our company's success and to better serve our diverse patients. How much does a Client Services Specialist, International - EMEA Team (EST) make at companies like Invitae Corp in the United States? Computer skills and POS (Point of Sale) system experience desired By applying for this job, I agreesupported to succeed. $5,077,601. Its rare that someone checks every single item, its ok, we encourage you to apply anyways. Johnson & Johnson - Manu'a District * Excellent customer service skills. Please help us protect Glassdoor by verifying that you're a Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie If you continue to see this Coordinate maintenance and updates on Standard Operating Procedures (SOP) and training assessments. Schedule: Monday-Friday, 8:00am - 5:00pm EST. Chicago, IL, EST Companies - Invitae's genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people. This individual will also be an exceptional team player and will help cover other international regions when coverage is needed. , Rating. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member. enviando un correo electrnico a #PrideMonth #LoveIsLove, Get started with your Free Employer Profile, average salary for a Client Service Specialist is $42,242 per year in United States, The Ultimate Job Interview Preparation Guide. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. Reports and identify regional trends Pay invitae client services specialist salary over time, we encourage you to anyways... Services Specialist salaries johnson & johnson - Manu ' a District * Excellent customer service skills quality Specialist... Created a culture that empowers our teams and our teammates to have the biggest impact and explore. 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