This is a powerful way for HMRC to recoup their money. Note all VAT submissions are now accessed via the Agenet Services Account. The qualifications you will need to have successfully passed (or been exempt) for the relevant service you wish to offer are as follows: VAT - Must have passed or been exempt from the relevant membership qualification and be using the designatory letters MICB, PAYE - Must have passed or been exempt from the relevant payroll qualification and be using the designatory letters PM Dip, Self-Assessment - must havepassed or been exempt from the Level 3 Certificate in Self-Assessment and/or the Level 4 Diploma in Self-Assessment, Corporation tax - must havepassed or been exempt from the Level 4 Diploma in Financial Statements and the Level 4 Diploma in Corporation Tax. There was a problem uploading your file(s). You can change your cookie settings at any time. This site uses Akismet to reduce spam. HMRC will tell you if you are registered within 28 days. No matter what position you are in and need looking for options, speak to a member of the Real Business Rescue team. If your company is struggling with unmanageable debts, squeezed cash flow, or an uncertain future, you are far from alone. Some parts of HMRCs business (such as specialist units and compliance offices) do correspond with taxpayers and agents by email this should only happen with prior consent and a formal acceptance of the risks. You also have recourse to appeal against a late payment penalty. If you are ringing about company tax arrears or personal tax problems, Real Business Rescue can also offer free confidential advice. Agents must use form 64-8 to in order to obtain authorisation to act behalf of their client. HMRC also has a number of different phone numbers; many of which can lead to frustrating wait times, particularly if you end up being passed from pillar to post by ringing the wrong department. With our list of HMRC phone numbers and offices below, hopefully we can guide you in the right direction. When an agent or taxpayer phones HMRC they should take detailed notes so that these can be referred to in the event of a dispute. Date of issue of an SA assessment, or any other HMRC document issued regularly. Updates to the agent name, address and email address can now be done by writing to us at:- HMRC National Insurance Contributions and Employer Office BX9 1AN United Kingdom The agent name is the name a client sees when you ask them to authorise you online. Signed for and with 1 months notice. This line is for agents only. Why Making Tax Digital for ITSA offers opportunity, Undeclared dividend from overseas company, Filing options for small companies up for change. To create an agent services account, you must first register with HMRC as a tax agent. You can then migrate your clients across as you need to. Initial questions will be asked that relate to the agent and could include: Additional questions will relate to the client and could include: The agent is entitled to ask questions of the HMRC staff to establish that they are indeed who they say they are. VAT or PAYE) and register one client under that service onto your AOSA. Address: Agent Maintainer Team PT Ops North East England HMRC United Kingdom BX9 1AN The CAAT Agent Maintainer team deals only with written enquiries from agents to set up new. Youre offline. You can call the National Insurance Contributions Office on 0300 200 3500 if you'd prefer. The technical storage or access that is used exclusively for statistical purposes. DMB can be asked to quote two characters from the agent reference number. Agent Dedicated Lines These lines provide priority access to tax agents and have considerably shorter waiting times: HMRC Debt Management Number: 0300 200 3887 HMRC Self assessment and PAYE for individuals Number: 0300 200 3311 HMRC Tax Credits Department Number: 0345 300 3943 Campaigns and Disclosures The Agent Maintainer Team deals with new agent registrations and changes of agent's own details. Nothing has been done and I am relying on mail redirection to receive any post from HMRC. National Insurance Contributions and Employers Office Newcastle Find out how your sector is performing here. HMRCs Once and Done initiative means that it is making changes to reduce the need for taxpayers and agents to write and transactions are also being moved online. HM Revenue and Customs Web design by MID, Upper Tribunal tax credits decisions (chronological), Upper Tribunal tax credits decisions (by topic), 500 payment for working households on tax credits, Income from self-employment (or trading income), Obtaining information held by HMRC about a client, Tax Credits: DWP/DfC and tax credits debt, Adjudicators Office and Ombudsmans reports, HMRC annual reports, performance reports and business plans, Miscellaneous and Consequential Amendment Regulations, Regulations relating to passported benefits, Summary of differences between tax credits and UC, Legislation and guidance on self-employment. Payment Problems (Time to Pay) 0300 200 3835. Find out how to register with HMRC by post so you can create an agent services account. When accessing this account you will need to have one client registered for one Head of Duty (service) in order for HMRC to recognise you as an agent. The questions that HMRC staff are authorised to answer include: Where an agent requests a call back for a self assessment or PAYE issue that cannot be dealt with during their initial call to HMRC, HMRC will take a password from the agent to be quoted by the HMRC officer who makes the call back. So what further action can HMRC take if you fail to repay? You do not need to include a street name or PO box when writing to this address. BX9 1AN. Agent Dedicated Lines These lines provide priority access to tax agents and have considerably shorter waiting times: HMRC Debt Management Number: 0300 200 3887 HMRC Self assessment and PAYE for individuals Number: 0300 200 3311 Relieves pain and tension created by strained and contracted muscles HMRC Tax Credits Department Number: 0345 300 3943 Southend-On-Sea Central Agent Maintainer Team You will need to register for an ASA if you are submitting any VAT returns as an agent. Alternatively, you can complete a paper form and send it to the address listed above. Here you will find an abundance of information and guidance to complete the form. Please try again later. Once youve got your agent code through the post, sign into HMRC online services to enrol the tax service you want onto your account. If you know your business is going to be unable to make a payment to HMRC, you should contact them as soon as possible to explain the situation. We understand HMRC systems and procedures, and can provide valuable insight when youre facing enforcement action. This is a call forwarding service which will connect you directly to the HMRC helpline. In April 2021 a process commenced to ensure all VAT returns were migrated over from HMRCs mainframe system to its Enterprise Tax Management Platform (ETMP). They have multiple office locations across the UK and these are not overtly advertised however, if you are looking for a local HMRC office, we have listed them all below. Goods arent seized on the initial visit, however theyre identified and documented in an inventory called a Controlled Goods Agreement. Forms need to be sent to the following address unless HMRC have said otherwise. Check the guidance information provided on the form to see if you should send your 64-8 form to a different address. We are an independent firm of Accountants. exitsteam.counteravoidance@hmrc.gsi.gov.ukto exit from a tax avoidance scheme. This line is open from 8.00 am to 6.00 pm Monday to Friday. HMRC also hashelpline online option, but only general data will be shared in that way, and as an agent, you should already know all of the general knowledge about HMRC and taxes you are working with. BX9 1AX, Employers and Construction Industry Scheme Once you have received that confirmation from HMRC, you can access the screen again and click on the link to Create Agent Services Account. They have the right to do this under the Taking Control of Goods Regulations, 2013. We will tell you if youre registered within 28 days. Post your agent code application to the Agent Maintainer Team at: National Insurance Contributions and Employer Office. HMRC has consolidated its postal hubs in recent years and it increasingly scans mail. Central Agent Maintainer Team, National Insurance Contributions and Employer Office, HM Revenue and Customs, BX9 1AN. The list under 'What you'll need' has been updated to include a VAT registration number (if applicable) and a Initially, the winding-up petition is advertised in the Gazette, which alerts banks and other creditors to your situation. Having reached this stage, it may not now be possible to negotiate a Time to Pay arrangement. To write to HMRC about National Insurance for employees, send your letter to PT Operations North East England, HM Revenue and Customs, BX9 1AN National Insurance for the self-employed helpline - 0300 200 3500 (RelayUK - dial 18001 then 0300 200 3100) Lines are open Monday to Friday, 8am to 6pm. Choose from the list that appears and follow the links. There are no contact details that I'm aware of. Departments, agencies and public bodies. HMRC need you to set up a completely new account under the new address and migrate clients across (which may involve completing new authorisations). Do not send the form to the Tax Credit Office: Central Agent Maintainer Team You have rejected additional cookies. You will need to include: To enable post to be dealt with as speedily as possible the following is recommended: HMRC has created a list of standard headings that agents can use when writing about their clients self assessment and PAYE. You have accepted additional cookies. 64-8 Authorising your agent Page 1 of 3 HMRC 03/22 Authorising your agent This form was updated in March 2022. If the debt remains unpaid, HMRC can issue a notice of enforcement giving you 14 days to pay the amount outstanding. Even if you appeal against a payment penalty, the daily interest charge will be added until the debt is cleared. Bear in mind though, that a debt needs to be genuinely in dispute to have it set aside. National Insurance Contributions and Employers Office The technical storage or access that is used exclusively for anonymous statistical purposes. Note: this link may well take you to an error page in which case follow the log in link they give you for the Government Gateway and continue from there! This guide seeks to help direct tax agents to the appropriate point of contact within HMRC. Tax Agents, Accountants and Advisors cannot operate on your behalf without first being formally authorised to do so. You and your client can set up the authorisation securely online. Does IR3, Filing options for small companies up for change. This site uses cookies to monitor site performance and provide a more responsive and personalised experience. Sorry, something went wrong sending your enquiry. Claim your Free Business Review to understand what options are available to you. where there is an enquiry or a dispute on a technical matter. Access to this service is via a structured enquiry form on the HMRC website. As a tax agent you will need to have one or both of two online accounts with HMRC - an Agent Online Services Account (AOSA) and/or an Agent Services Account (ASA). Please select your company from the list below: You must agree to our use of certain cookies. You may already have some of these in place already in which case simply fast track to the section you need to add or review. The AOSA is used for all HMRC returns that are not Making Tax Digital (MTD) based, whilst the ASA is the one that covers MTD. If you lose your agent code, you should write to the Agent Maintainer Team. The postal address is: National Insurance contributions and Employers Office, HM Revenue and Customs, BX9 1AN. In addition to the above answers, you must notify HMRC on your money laundering gateway if you're supervised by HMRC. Five questions have to be answered correctly. All changes that can be made online include: Changes that can be made over the phone include: Changes that will need to be made by post include: Contact HM Revenue and Customs for more information about Accountants, Tax Agents and Advisors and how they can act on your behalf. Finding the correct HMRC department to contact depending on the issue you have having is crucial in getting the right help and advice in a timely manner. NE98 1ZZ. From November 2022 the 'old' system has closed and trying to upload VAT returns via this method will now return an error. They also make reference to earlier contacts or information held. VAT staff can provide a reference number. Find out more about the benefits of joining the Tax Faculty. For VAT you will either need to be VAT registered yourself or, if not, you will need to obtain a VAT Agent Reference Number. Callers outside the UK should call + 44 191 203 7010. . Please make sure that you use headed paper, with your business details. Place any cheques on top, but if there are no cheques attached the letter should be on top. We speak to company directors just like you every single day, and we are here to give you the help and advice you need.Call our team today on 0800 644 6080. You may also need to obtain a tax agent code (depending on which tax service you wish to offer) and you will need to ensure that each one of your clients authorises you to act on their behalf for each service you carry out for them. Save my name, email, and website in this browser for the next time I comment. Agent Maintainer Team PT Operations North East England HM Revenue and Customs BX9 1AN Guidance: Agent Update: issue 101 You May Also Like If your business is changing legal entity Your tax agent firm is a legal entity if it has any legal rights and responsibilities, including tax filings. It will however appear on your agent page the next time you log in. Once this has been completed, you can authorise your agent using the 64-8 form. There is a Wheres My Reply service which agents can use to find out when to expect a reply from HMRC. If you are a professional (such as a solicitor, accountant or tax adviser) acting on behalf of a tax credits claimant, you may need to obtain authorisation to deal with HMRC as an agent. Detailed guidance, regulations and rules ics.helpdesk@hmrc.gsi.gov.uk import control system (ICS) helpdesk. Calls cost up to 12p a minute from landlines and up to 45p a minute from mobiles. It will take only 2 minutes to fill in. Tax for employers: telephone 0300 200 3200 or textphone 0300 200 3212. (Difficulty paying, due date has passed). The number for textphone is 0300 200 3603. Once you receive and enter this code you will be asked to provide your full name after which you will set up a password. HMRC has developed a process for unsolicited calls from Debt Management and Banking (DMB) and VAT departments when an agent requires proof that the call is genuinely from HMRC. You must be signed in to post in this forum. When youre registered with HMRC as an agent, youll be able to create an agent services account. How does National Minimum and National Living Wage work? You must agree to our use of certain cookies. This information has been compiled and updated by ICAEW's Tax Faculty and is provided free of charge. If youre unable to pay, or refuse, the assets in the Controlled Goods Agreement will be seized and sold at auction to repay the debt. beta Call for a free same-day consultation and speak to one of our licensed insolvency practitioners - we work from a network of 100+ UK offices. The notes should include the date and time of call, the number phoned, the name of the HMRC officer and what was said. The Income Record Viewer allows agents to view PAYE, employment, income, pensions and tac code information for their clients. We will not use your information for marketing purposes. BD98 8AA, PAYE, Self Assessment, Capital Gains Tax, Inheritance Tax You will need to register for this account if you wish to offer the following services to your clients: PAYE; CIS; Self-assessment and Corporation Tax. Find out about the Income Record Viewer. Receive and enter this code you will find an abundance of information and guidance to complete the form to member! 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